Jiel Hernandez
Flowery Branch
Summary
Dynamic sales and property manager with a proven track record of driving revenue growth and consistently surpassing sales targets. Expertise in managing diverse property portfolios, uncovering new business opportunities, and delivering exceptional customer service. Strong leadership qualities and outstanding communication skills facilitate the cultivation of robust relationships with clients and vendors. Proficient in analyzing market trends, negotiating contracts, and executing effective marketing strategies, dedicated to achieving remarkable results in the real estate sector.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Property Manager and Leasing Professional
OnSite Property
08.2022 - Current
- Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
- Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
- Reviewed newly generated or signed leases for completion, accuracy and compliance with guidelines. (21 conversion rate) (95% Occupancy rate)
- Organized regular inspections to monitor unit condition, identify repair needs and plan maintenance activities.
- Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.
- Uses the on-site property management software application (Yardi, Entrada, CRM, realpages etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.,
- Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
- Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
Contracted Recruiter
Sugar Sugar Vending
01.2021 - 12.2022
- Promote and advertise job opportunities on different platforms (facebook, instagram, craigslist, ect)
- Met staffing objectives using excellent recruitment strategies and detailed evaluations of job candidates.
- Set up interviews for qualified applicants and responsible for on-board process for employees (I-9)
- Create contracts for vendor and employee/location
- Evaluated skills, knowledge and experience of candidate to determine ideal job positions.
- Follow up and retention employees (excel) (Over 90% retention rate for my contracted employees).
Real estate Investor
RBP LLC
02.2019 - 12.2020
- Increased referral business through satisfied clients and partnerships with industry professionals.
- Touring property to prospects and closing leasing
- Complete operational task (collecting rent, maintenance requests, filling vacant units, ect)
- Assisted with closing process by coordinating with inspectors, lenders and escrow companies to obtain documents and clear issues.
- Managed contracts, negotiations and other aspects of sales to finalize purchases and exceed customer expectations.
Sales Manager
Nextstar Communications
07.2016 - 11.2020
- Scheduled adequate team to meet labor cost standards.
- Maximized employee performance with hands-on training and close mentoring.
- Led and influenced staff through effective motivation, leveraging individual strengths to optimize customer satisfaction and maximize productivity.
- Improved sales allowing store to be #1 store in regional, surpassing our yearly goals 100%
Education
Associate degree -
University of North Georgia
High School - undefined
East Hall High School
Skills
- Critical thinking and problem solving
- Microsoft office certified
- Professionalism and strong work ethic
- Digital marketing
- Client relationship management
- Real estate certification
- Administrative support
- Strong communication skills
- Telephone and email etiquette
- Fair housing regulations
- Staff management
- Payment management
Certification
- Fair housing certified
- Certified Microsoft specialist
- Trained Low-Income Housing Tax Credit program
- Trained in real estate law
LANGUAGE
English Fluent
Spanish Fluent
Timeline
Assistant Property Manager and Leasing Professional
OnSite Property
08.2022 - Current
Contracted Recruiter
Sugar Sugar Vending
01.2021 - 12.2022
Real estate Investor
RBP LLC
02.2019 - 12.2020
Sales Manager
Nextstar Communications
07.2016 - 11.2020
High School - undefined
East Hall High School
Associate degree -
University of North Georgia
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