Dynamic and results-driven professional with extensive experience in customer service and cash handling at J&D Liquor. Proven ability to enhance customer satisfaction through effective team collaboration and operational efficiency. Skilled in POS system operations and committed to maintaining high standards of service excellence.
Work History
Cashier
2 Months
7-eleven | 05.2026 - Current
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with inquiries and product selections, enhancing service quality.
Maintained cleanliness and organization of checkout area, ensuring a welcoming environment.
Handled cash management tasks, including balancing drawers at shift end.
Collaborated with team members to optimize inventory restocking procedures.
Trained new staff on operational protocols and customer service standards.
Monitored stock levels and reported discrepancies to management promptly.
Greeted customers entering store and responded promptly to customer needs.
Manager
1 Year 3 Months
J&d Liquor | 10.2024 - 01.2026
Managed daily operations to ensure efficient inventory management and customer satisfaction.
Trained and supervised staff, fostering a collaborative and high-performance team environment.
Implemented employee scheduling systems to optimize labor costs and service delivery.
Developed promotional strategies that increased product visibility and customer engagement.
Resolved customer complaints promptly, maintaining positive relationships and loyalty.
Manager
6 Years 6 Months
Country Food Mart | 03.2018 - 09.2024
Take care customer, place store ordering, help in kitchen when employee get behind
Manager
3 Years 1 Month
Royal Food Mart | 01.2015 - 02.2018
Taking care of customers, and run cash register
Education
High School Diploma
Spring Isd | Houston, TX | 06.2002
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Time management skills
Cleaning and sanitizing
Team collaboration
Money handling
Customer service excellence
Cash handling and management
Customer relations
Order taking
POS system operations
POS systems
ID verification
Certification
I am really good in computer skills and I can fixed problems in computer