Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic
Jihan Musa

Jihan Musa

Dearborn

Summary

Extensive experience in the medical field with a focus on patient care and communication. Proven ability to actively listen to patient concerns and provide compassionate, clear responses. Skilled in assisting with medical procedures while ensuring patient comfort and understanding throughout treatment. Strong emphasis on building trust and rapport to enhance patient satisfaction and overall experience.

Overview

5
5
years of professional experience

Work History

Office Manager

Pulse Primary Care LLC
Dearborn
06.2023 - 02.2025
  • Effectively manage staff schedules ensuring a productive/ well functioning work environment that supports both employee and organization goals.
  • Responsibilities such as employee satisfaction, operational continuity and compliance.
  • Oversee all responsibilities related to medical records, including sending and collecting record requests to insurances, law firm, State of Michigan... as well as managing invoices and billing.

Medical Receptionist

Premier Medicine
Dearborn
07.2021 - 05.2022
  • Establishing a calm, safe, and organized environment for patients and staff.
  • Responsibilities such as checking in and outpatients, collecting payments, creating referrals, and setting appointments through Athenahealth.

Registered Behavior Technician

Chitter Chatter
Dearborn
07.2020 - 06.2021
  • Providing applied behavior analysis in individuals with autism spectrum disorder.
  • Assist children ages 2-17 to develop and improve areas of communication, independent play, and adaptive functioning.

Education

Associates in Arts -

Henry Ford College
Dearborn, Mi
06-2024

Highschool Diploma -

Fordson High School
Dearborn, Mi
06.2020

Michael Berry Career Center
Dearborn Heights, Mi
06.2020

Skills

  • Medical Billing
  • Collaborative Problem Solving
  • Ability to Work Under Pressure
  • Customer Assistance
  • Multitasking and Prioritizing
  • Knowledge in Medical Insurances
  • Scheduling Inpatient and Outpatient Appointments
  • Conflict resolution

Awards

  • BLS (AED and CPR) Certification
  • Registered Behavior Technician

Languages

  • English, Fluent
  • Arabic, Proficient

Timeline

Office Manager

Pulse Primary Care LLC
06.2023 - 02.2025

Medical Receptionist

Premier Medicine
07.2021 - 05.2022

Registered Behavior Technician

Chitter Chatter
07.2020 - 06.2021

Associates in Arts -

Henry Ford College

Highschool Diploma -

Fordson High School

Michael Berry Career Center

Similar Profiles

CREATE PROFILE