Jill Blackwell

Answered and triaged patient calls, directed patients to appropriate nursing unit or providers, handled emergency calls, verified insurance, scheduled appointments, and maintained accurate patient records.

• Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
• Optimized productivity by closely monitoring employee performance and ensuring completion of training processes.
• Installed operating systems, set up emails and updated programs.
• Handled cash management
• Opened and closed stores
• Monitored store audits
• Earned multiple Winner's Circle Awards and ranked in the top 10% of Florida sales
• Worked closely with senior leadership to complete projects and solve complex issues and budgets.

• Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
• Supervised leasing department
• Planned marketing at housing Fairs
• Coordinated community activities
• Managed event Calendars