Jill Harden
New Brunswick,NJ
Summary
Dependable associate successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Adelphias Restaurant And Lounge
04.2023 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Restaurant Hostess
Naples At The Warehouse
01.2022 - 01.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
Rutgers, The State University of New Jersey
New Brunswick, NJSkills
- Order Delivery Practices
- Table Setting
- Safe Food Handling
- Order Management
- Food Delivery
Timeline
Server
Adelphias Restaurant And Lounge
04.2023 - 01.2024
Restaurant Hostess
Naples At The Warehouse
01.2022 - 01.2023
Rutgers, The State University of New Jersey