Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
Work History
Sales Representative/Land Home Specialist
Southwest Manufactured Housing
12.2011 - 1 2021
Developed expertise in areas such as finance concepts, product, sales acumen, sales presentation skills and the local market.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Developed, refined and executed a strategic sales and marketing plan to increase home center traffic.
Showed prospects display homes, demonstrated features and benefits to create added value.
Facilitated the buying process by building trust, meeting needs and converting prospects to satisfied homeowners.
Participated in all sales meetings, training opportunities and other company sponsored functions.
Provided a great home buying experience by exceeding the customer expectations and honoring commitment.
Increased sales revenue by identifying and targeting high-potential accounts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Bachelor of Science - Business Management
McNeese State University
Lake Charles, Louisiana
05.2001 -
Barbe High School
Lake Charles, Louisiana
05.2006
Skills
Client Service
Account Management
Customer Needs Assessment
Customer Service
Sales consultation
Client Service
Timeline
Sales Representative/Land Home Specialist
Southwest Manufactured Housing
12.2011 - 1 2021
Bachelor of Science - Business Management
McNeese State University
05.2001 -
Barbe High School
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