Jill Loff
Minneapolis,MN
Summary
Very dedicated and responsible employee with a strong emphasis placed upon customer service as well as precision.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
MHeatlth Fairview
05.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Responsible for day to day operations under the direction of the Pharmacist.
- Handle and resolve insurance issues while assisting customers with questions regarding insurance and address issues with integrity and precision.
- Entered prescriptions, process prescriptions, as well as taking care of refills as well as new prescription requests to be sent to customers care team.
Pharmacy Technician
A & E Pharmacy
12.2020 - 04.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Education
Pharmacy Technician
MCTC
Minneapolis, MN10.2020
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
Timeline
Pharmacy Technician
MHeatlth Fairview
05.2022 - Current
Pharmacy Technician
A & E Pharmacy
12.2020 - 04.2022
Pharmacy Technician
MCTC