Jill Rutledge
Pleasant Ridge,MI
Summary
QUALIFICATIONS, CAPABILTIES, AND INTERESTS: Extremely reliable, enthusiastic, and motivated. Exceptional work ethic, interpersonal, and organizational skills. Confident in developing creative concepts, ideas, and projects. Collaborative Quality Control Analyst with excellent troubleshooting skills. Highly effective in working with clients, peers and managers. Experienced in audit inspections and mentoring others. Accurate Quality Assurance Specialist with 3 years of experience in medical QA. Sound decision-making and performance analysis talents. Collaborates with groups or work independently with minimal supervision. Proficient in office and payroll. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I love playing and watching sports. I love trying new foods, wine, and beer. Love to travel with friends and family.
Overview
15
15
years of professional experience
Work History
Quality Assurance Specialist
Agiliti Health
Novi, MI
12.2021 - Current
- Manage multiple accounts with pricing and quoting.
- Stay up to date with customer codes.
- Be able to read multiple different kinds of quotes from vendors.
- Communicate with vendors and managers about concerns.
- Work with team on processes and policy changes.
- Delegate problems between team members and correct area of company.
- Respond to emails effectively.
Lead Trainer
Northfield Medical, Now Agiliti
Novi, MI
07.2019 - 12.2021
- Rigid Scope Repair
- Train multiple technicians on how to repair rigid endoscopes.
Rigid Lab Supervisor
Northfield Medical, Now Agiliti
Novi, MI
10.2017 - 07.2019
- Supervise multiple repair technicians and make sure we hit our goals.
- Report to executive team on numbers.
- Keep lab organized and running effectively.
- Complete audits yearly.
- Maintain tools and equipment.
- Manage a team effectively.
Circuit Board Technician
Adco Circuits
Rochester Hills, MI
04.2015 - 09.2017
- Build and test circuit boards.
- Follow blueprints and routes for multiple different builds
- Build power supplies
- Solder components
- Support team through projects
Office Manager
Jim Rutledge Builder Inc
Indian River, MI
01.2009 - 01.2014
- Responsible for all office management
- Manage payroll and customer service.
Education
CPR/AED Training -
American Academy of CPR & First Aid
03.2023
Fire 1 & 2 Certification: State of Michigan -
05.2010
Law Enforcement/Criminal Justice
Alpena Community College
01.2007
Diploma -
Inland Lakes High School
05.2005
Skills
- Team collaboration
- Organization
- Detail Oriented
- High level computer skills
- Email etiquette
- Documentation and reporting
- Performance monitoring
- Creative
- Verbal and Written Communication
- Vendor and Client Relations
- Testing Documentation
- Staff Training
- Laboratory Equipment Calibration
- Safety Compliance
- 5 S Lean Trained
- Raw Materials Receiving
- Regulator Submission Support
- Cleaning and Sanitation
- Attentive and Observant
- Hazardous Waste Disposal
- Audit Assistance
- Adaptability and Flexibility
- Quality Issue Identification
- Problem-Solving
- Quality Control Data Compilation
References
REFERENCES: Dena Bradford, Agiliti Health, Detroit MI 313.530.9624. Lisa Wallace Design, Royal Oak, MI 313.641.5994
Community Involvement
Ferndale Varsity Assistant Coach Since 2021
- Lead a group of 18 girls to two back to back winning seasons
- Mentored multiple high school girls
- Assisted the head coach with practice and games
- Adhered to MSHAA rules and regulations
Volunteer Firefighter 2009-2015
- Certified Michigan State fire 1 and 2, and Hazmat first responder
- Respond to car accidents, and fires when available
- Participate in trainings weekly/ monthly/ yearly when needed
- Be ready for action at all times!
Timeline
Quality Assurance Specialist
Agiliti Health
12.2021 - Current
Lead Trainer
Northfield Medical, Now Agiliti
07.2019 - 12.2021
Rigid Lab Supervisor
Northfield Medical, Now Agiliti
10.2017 - 07.2019
Circuit Board Technician
Adco Circuits
04.2015 - 09.2017
Office Manager
Jim Rutledge Builder Inc
01.2009 - 01.2014
CPR/AED Training -
American Academy of CPR & First Aid
Fire 1 & 2 Certification: State of Michigan -
Law Enforcement/Criminal Justice
Alpena Community College
Diploma -
Inland Lakes High School