Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Jill Seely

Sparks

Summary

Compassionate professional with strong communication and problem-solving skills. Experienced in facilitating support for individuals and training new employees, committed to enhancing customer experiences and fostering collaboration in the workplace.

Overview

28
28
years of professional experience

Work History

Hospitality Ambassador

Street Plus
Reno
05.2025 - Current
  • Provide services for the unhoused.
  • Clean the streets of litter.
  • Check in with business stakeholders.
  • Provide the first response for medical emergencies.
  • Ambassadors of hospitality and security.
  • Directions and assistance.
  • Training new employees.

Guest service advocate

Rise Initiative Our Place
Sparks
02.2024 - 05.2025
  • Facilitated meal service
  • Cleaning and maintaining safe environment
  • Intake and discharge of guests

Journey Substance Abuse Counselor

High Desert State Prison
Susanville
11.2018 - 12.2019
  • Facilitated substance abuse groups.
  • Supported and assisted clients struggling with addiction or relationship issues and device strategies based on clients needs.
  • Prepare treatment plans for individuals and continued progress notes

Intern Counselor

Rural Nevada Counseling
Fernley
01.2016 - 11.2018
  • Council of clients to help understand and overcome personal social and behavioral problems.
  • Applied a variety of psychological methods and techniques in screening assessment and evaluation of clients.
  • Performed 2000 hours of supervised group and individual counseling sessions.

PSC Warehouse Worker

United States Post Office
Reno
11.2014 - 01.2016
  • Loaded and unloaded and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipping timetables and minimize errors.

Warehouse Worker

Amazon
Fernley
06.2012 - 07.2014
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Maintain shipping and receiving lines.
  • All general warehouse duties.

Certified Lab Assistant

Pioneer Valley / Jordan Valley Hospital
South Jordan
11.1997 - 02.2000
  • Medical Records
  • Phlebotomist

Education

Associates of Arts - Substance Abuse, Psychology Emphasis

Western Nevada College
Carson City, NV
06.2016

Skills

  • Customer service
  • Employee training
  • Crisis management
  • Hospitality operations
  • Medical emergency response
  • Guest relations

Hobbies and Interests

  • Interested in helping others.
  • Interested in increasing my knowledge.

References

References are available on request.

Timeline

Hospitality Ambassador

Street Plus
05.2025 - Current

Guest service advocate

Rise Initiative Our Place
02.2024 - 05.2025

Journey Substance Abuse Counselor

High Desert State Prison
11.2018 - 12.2019

Intern Counselor

Rural Nevada Counseling
01.2016 - 11.2018

PSC Warehouse Worker

United States Post Office
11.2014 - 01.2016

Warehouse Worker

Amazon
06.2012 - 07.2014

Certified Lab Assistant

Pioneer Valley / Jordan Valley Hospital
11.1997 - 02.2000

Associates of Arts - Substance Abuse, Psychology Emphasis

Western Nevada College