Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Tadlock

Cerro Gordo,IL

Summary

Motivated Shift Leader committed to creating the Starbucks third place experience for partners and customers. Dedicated to igniting a passion for what's possible with innovative thinking that enables a team to deliver exceptional results. Ready to build a community table big enough for everyone

Overview

10
10
years of professional experience

Work History

Shift Supervisor

Starbucks
Mount Zion, IL
09.2023 - Current
  • Assist upper management with daily operations to inspire standards of creating an exceptional experience through the lens of humanity.
  • Uses daily plan and store communications to provide direction, maintain inventory, ensure organization, celebrate successes, and explore opportunities.
  • Understands how and when to flex the play to implement the store plan, while inspiring the team to work together to create that third place environment
  • Uses the ACT model to keep the store safe and welcoming
  • Supports and ignites partners in growth, decision making skills, and conflict resolution.

Certified Medical Assistant

Kirby Hospital
Monticello, IL
04.2024 - 09.2024
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Educated patients about medications, procedures and physician's instructions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Scheduled appointments for patients via phone and in person.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Labeled and completed lab requisitions using ICD and CPT coding.

Certified Medical Assistant

Hshs Medical Group
Decatur, IL
02.2019 - 04.2023
  • Completed basic physical assessments of clinic patients to provide optimal care.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Contacted pharmacies to submit and refill patients' pres
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Scheduled appointments for patients via phone and in person.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Educated patients about medications, procedures and physician's instructions.

Barista

Starbucks
Decatur, IL
02.2015 - 05.2020
  • Building relationships with customers while ensuring order accuracy
  • Demonstrates knowledge of our coffee and our culture inspiring personal connections
  • Creates warm and welcoming environment by being committed to customers and partners to make every moment a Starbucks experience
  • Continuing to elevate my knowledge of standards and procedures and sharing that knowledge, to support my partners in their limitless possibilities.

Education

Certified Medical Assistant - Health Care

Medcerts
On Line
02-2022

General Studies

Millikin University
Decatur, IL
01-2009

Skills

  • Customer forward inspiring the Starbucks experience
  • Inventory/order accuracy
  • Validating operational standards through shoulder to shoulder work and store communication tools
  • Being adaptable and able to flex to support partners and maximize customer experience
  • Celebrates success and limitless possibilities
  • Understands the ACT decision making model

Timeline

Certified Medical Assistant

Kirby Hospital
04.2024 - 09.2024

Shift Supervisor

Starbucks
09.2023 - Current

Certified Medical Assistant

Hshs Medical Group
02.2019 - 04.2023

Barista

Starbucks
02.2015 - 05.2020

Certified Medical Assistant - Health Care

Medcerts

General Studies

Millikin University

Similar Profiles

CREATE PROFILE
Jill Tadlock