Emma Suchy
Woodstock,IL
Summary
Experienced Starbucks Shift Supervisor with a strong focus on leadership, partner development, and creating the Coffeehouse Experience. Skilled at leading shifts, coaching partners, and fostering genuine customer connections while ensuring smooth store operations. Passionate about delivering exceptional service and growing as a team leader.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Starbucks
Lake in the Hills, Illinois
04.2024 - Current
- Assisted Coffeehouse Leader in executing store action plans
- Coached and trained partners on delivering the Starbucks Experience
Certified Trainer
Chipotle
Crystal Lake, Illinois
10.2017 - 04.2024
- Developed and supported new team members as a certified trainer
- Ensured food safety standards and excellent customer service in a fast paced environment
Education
Bachelor of Arts - Psychology
Northern Illinois University
Dekalb, IL11-2023
Skills
- Partner coaching and development
- Prioritization and planning
- Creating and implementing store action plans
- Fostering an inclusive environment
- Creating the Starbucks Experience
Timeline
Shift Supervisor
Starbucks
04.2024 - Current
Certified Trainer
Chipotle
10.2017 - 04.2024
Bachelor of Arts - Psychology
Northern Illinois University