Jill Thomsen
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
Life Insurance Virtual Sale
Independent Contractor - Self Employed
11.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks to gain sales.
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer locations within specific timeframes.
- Sold policies to customers from Lead sheets
- Work independently with 8 different national carriers to help customers uptain critical period or term policies.
- Licensed in 5 states
- Work 100% remote
Sales/Customer Service
Williams-Sonoma Inc
04.2021 - 10.2024
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Boosted revenue generation by upselling additional products or services when appropriate during customer interactions.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Responded to all customer inquiries thoroughly and professionally.
Visual Merchandiser
HOM - Coon Rapids, MN
03.2014 - 07.2021
- Key roles: Emotionalize furniture vignettes, to create a desire in customers to buy our product
- In charge of 1/2 of an 88,000 square foot show room ; 44,000 sq Ft
- Work alongside two other visuals in their perspective areas
- Receive, stock and inventory all accessories
- Work with customers on the show floor, sales force and buying department.
Education
Bachelor's - Interior Design
U of M
06.1991
Skills
- Customer service Sales (3 years)
- Merchandising (7 years)
- Interior design (10 years)
- Fabulous cook (10 years)
- Homeschooled my boys (5 years)
- Own my own Interior Design business (10 years)
- Runner/biker/skier (10 years)
- Calm under pressure
- Work independently well
- Social perceptiveness
- Good Telephone Etiquette
- Customer service (10 years)
- Love to stand, get tasks accomplished, work well in chaos (10 years)
Timeline
Life Insurance Virtual Sale
Independent Contractor - Self Employed
11.2024 - Current
Sales/Customer Service
Williams-Sonoma Inc
04.2021 - 10.2024
Visual Merchandiser
HOM - Coon Rapids, MN
03.2014 - 07.2021
Bachelor's - Interior Design
U of M
Similar Profiles
KUAMI LOLO DEDZOKUAMI LOLO DEDZO
Amazon Flex Delivery Driver at Independent Contractor - Self EmployedAmazon Flex Delivery Driver at Independent Contractor - Self Employed
Oscar Morales NovoaOscar Morales Novoa
Marketing Consultant at Independent Contractor - Self EmployedMarketing Consultant at Independent Contractor - Self Employed
Rylee ThompsonRylee Thompson
Spark Delivery Driver at Independent Contractor - Self EmployedSpark Delivery Driver at Independent Contractor - Self Employed
Jo Anne AmiriJo Anne Amiri
Life Insurance Agent- District Life Specialist at Farmers Insurance CompanyLife Insurance Agent- District Life Specialist at Farmers Insurance Company
Saisha SharmaSaisha Sharma
Insurance Agent [LLQP Life Insurance License] at AegonInsurance Agent [LLQP Life Insurance License] at Aegon