Jill Warner
Savannah,GA
Summary
Dynamic property management professional with a proven track record in tenant screening, asset management, and marketing strategies. Adept at improving occupancy rates and tenant satisfaction across diverse portfolios.
Overview
10
10
years of professional experience
Work History
Regional Property Manager
West Shore
Savannah, GA
08.2025 - 02.2026
- Managed daily operations of multiple properties, ensuring compliance with company standards.
- Coordinated maintenance requests, improving response time and tenant satisfaction.
- Oversaw leasing processes, enhancing occupancy rates through effective marketing strategies.
- Conducted property inspections, identifying issues and implementing prompt solutions.
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
Regional Property Manager
Lake City Living
Savannah, GA
03.2025 - 08.2025
- Developed training materials for staff on operational procedures and customer service protocols.
- Assisted in budget preparation, monitoring expenses to align with financial objectives.
- Fostered positive relationships with tenants, addressing concerns to maintain community satisfaction.
- Implemented software systems for lease tracking and tenant communication, streamlining operations.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
Portfolio Director
Pegasus Residential
Baltimore, MD
05.2024 - 02.2025
- Developed and implemented strategic marketing initiatives to enhance property visibility.
- Analyzed market trends to inform investment decisions and maximize portfolio value.
- Collaborated with cross-functional teams to streamline operational processes and improve efficiency.
- Managed vendor relationships to ensure quality services aligned with company standards.
- Facilitated training sessions for staff on best practices in property management and customer service.
Centralized Property Manager
Pegasus Residential
Houston, TX
05.2022 - 05.2024
- Oversaw property operations, ensuring compliance with regulations and company policies.
- Managed tenant relations, addressing concerns promptly to enhance satisfaction and retention.
- Developed and implemented marketing strategies to attract prospective residents effectively.
- Conducted regular inspections to maintain property standards and identify maintenance needs.
- Streamlined leasing processes, improving turnaround time for new tenant onboarding.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Portfolio Property Manager
Pegasus Residential
Charleston, SC
07.2018 - 05.2022
- Managed property operations to ensure high occupancy rates and resident satisfaction.
- Developed and implemented strategic marketing initiatives to enhance property visibility.
- Oversaw financial performance, including budgeting, forecasting, and cost control measures.
- Led a team of property staff, providing mentorship and training to improve service delivery.
- Managed a diverse portfolio of properties, maintaining high occupancy rates and minimizing vacancies.
Regional Senior Sales Associate
Holland Residential
Los Angeles, CA
09.2015 - 06.2018
- Drove sales initiatives to enhance customer engagement and satisfaction.
- Led training sessions for new team members, fostering a collaborative environment.
- Analyzed market trends to identify opportunities for increased revenue growth.
- Developed and implemented strategies to improve customer retention rates.
- Organized promotional events and implemented short-term rental strategies.
Education
High School Diploma -
Milwaukie High School
Portland, ORSkills
- Document preparation
- Asset management
- Sales management
- Business planning
- Tenant screening
- Property inspections
- Staff training and development
- Property management
- Marketing and advertising
Accomplishments
- Best New Construction of the Year (600+ Units / 2017)
- District Award Winner (600+ Units / 2018)
- Property of the Year (20+ year old asset / 2019)
- CAA Property Manager Nominee (2022)
Timeline
Regional Property Manager
West Shore
08.2025 - 02.2026
Regional Property Manager
Lake City Living
03.2025 - 08.2025
Portfolio Director
Pegasus Residential
05.2024 - 02.2025
Centralized Property Manager
Pegasus Residential
05.2022 - 05.2024
Portfolio Property Manager
Pegasus Residential
07.2018 - 05.2022
Regional Senior Sales Associate
Holland Residential
09.2015 - 06.2018
High School Diploma -
Milwaukie High School