Jillian Bouchard
Cumberland,RI
Summary
Proactive, organized, and detail-oriented professional with experience in hospitality and retail. Known for strong phone etiquette, patience, and clear communication while handling customer inquiries. Skilled at multitasking and staying organized in fast-paced environments, contributing to positive quest experiences, and smooth daily operations. A reliable team player focused on providing efficient, friendly service.
Overview
2
2
years of professional experience
Work History
Hostess
Kirkbrae Country Club
02.2024 - Current
- Greet and seat guests efficiently during peak hours, ensuring smooth flow of service and positive first impressions
- Maintain an organized and clean entry area to support a welcoming environment
- Answer phone calls to provide information, take reservations, and communicate wait times clearly and professionally
Retail Sales Associate
Aerie By American Eagle
09.2023 - 02.2024
- Provided clear, professional customer service in person and over the phone while addressing questions and concerns
- Maintained organization and accuracy while handling transactions, records, and multiple tasks at once
- Used strong time management skills to prioritize responsibilities during busy shifts
- Collaborated with team members to support smooth daily operations
Education
No Degree -
Community College of Rhode Island
Lincoln, RIHigh School Diploma -
Cumberland High School
Cumberland, RI06-2025
Bachelor of Science - Nursing
Rhode Island College
Providence, RI05-2029
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Organization
- File management
- Verbal and written communication
- Prioritization and time management
Timeline
Hostess
Kirkbrae Country Club
02.2024 - Current
Retail Sales Associate
Aerie By American Eagle
09.2023 - 02.2024
No Degree -
Community College of Rhode Island
High School Diploma -
Cumberland High School
Bachelor of Science - Nursing
Rhode Island College