Jillian Grabowski
Mount Clemens
Summary
Compassionate professional with strong crisis intervention skills, effective communication, and individualized service planning. Dedicated to providing emotional support and ensuring client well-being in high-stress situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager
Turning Point Inc
Mount Clemens
07.2025 - 05.2026
- Coordinated client assessments and developed individualized service plans to address unique client needs.
- Conducted regular follow-ups to monitor client progress and needs.
- Documented case notes and maintained accurate client records in the system.
- Facilitated access to benefits and services, ensuring clients received tailored support.
- Provided referrals to appropriate health care providers or other community resources.
- Delivered immediate crisis support, stabilizing situations and connecting individuals with appropriate resources.
Advocate
Turning Point Inc
Mount Clemens
09.2023 - 07.2025
- Delivered crisis intervention support during high-stress situations, helping individuals regain stability.
- Created safety plans to minimize crisis risk, ensuring effective intervention procedures were in place.
- Attended court proceedings as an advocate for victims of abuse or neglect.
- Offered emotional support through active listening and validation, fostering a trusting environment for clients.
- Implemented evidence-based interventions such as cognitive behavioral therapy or dialectical behavior therapy.
- Collaborated with other professionals, such as social workers and therapists, to coordinate care for clients.
Intensive Care Medical Technician
McLaren Macomb Hospital
Mount Clemens
05.2021 - 09.2023
- Monitored patient vital signs using advanced medical equipment and technology.
- Collaborated with medical staff during emergency procedures, ensuring adherence to patient care protocols.
- Implemented infection control measures to promote a safe care environment.
- Delivered emotional support to families, fostering a compassionate atmosphere during challenging ICU situations.
- Executed daily operational tasks with precision, contributing to seamless care in a fast-paced environment.
- Performed wound care, catheterizations, and lab draws.
Patient Care Technician Medical Intensive Care
Henry Ford Macomb Hospital
Clinton Township
05.2020 - 05.2022
- Delivered direct patient care and assisted with daily activities to enhance patient comfort and well-being.
- Monitored vital signs and reported changes to nursing staff.
- Implemented infection control measures in patient care areas.
- Promoted emotional well-being of patients through compassionate communication, fostering trust and support.
- Assisted clients with daily living activities and personal care tasks.
- Ensured a safe and clean environment, contributing to overall patient satisfaction and comfort.
- Conducted basic cleaning duties to maintain cleanliness in patient areas.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Social Work - Social Work
Walden University
Minneapolis, MN04-2027
Associate of General Studies - General Studies
Macomb Community College
Warren, MI05-2018
High School Diploma -
Lanse Creuse High School
Harrison Township, MI06-2006
Skills
- Client assessments
- Individualized service plans
- Care plan development
- Crisis intervention
- Case management techniques
- Service coordination
- Resource coordination
- Health monitoring
- ADL support
- Emergency response
- Patient advocacy
- Multidisciplinary collaboration
- Client engagement strategies
- Effective communication
- Communication skills
- Active listening
- Emotional support
- Infection prevention
Languages
Polish
Elementary
Spanish
Elementary
Certification
- Clinical Trauma Professional, International Trauma Training Institute
- Adult Mental Health First Aid USA, National Council for Mental Wellbeing
- Completion of State of Michigan Human Trafficking, University of Michigan School of Nursing
- Danger Assessment Domestic Violence Trauma Certification, John Hopkins School of Nursing
Affiliations
- Volunteer, St. Mary's Catholic School, Mount Clemens, MI
- Active member of St. Peter's Parish, Mount Clemens, MI
- Actively involved in many non-profit organization fundraisers
Timeline
Case Manager
Turning Point Inc
07.2025 - 05.2026
Advocate
Turning Point Inc
09.2023 - 07.2025
Intensive Care Medical Technician
McLaren Macomb Hospital
05.2021 - 09.2023
Patient Care Technician Medical Intensive Care
Henry Ford Macomb Hospital
05.2020 - 05.2022
Bachelor of Social Work - Social Work
Walden University
Associate of General Studies - General Studies
Macomb Community College
High School Diploma -
Lanse Creuse High School