Jillian Intorcia
Fernandina Beach,FL
Summary
Detail-oriented professional with strong customer service skills and proven adaptability.
Experienced in managing client interactions and enhancing overall satisfaction.
Overview
11
11
years of professional experience
Work History
Receptionist, Key Holder
Procuts Hair Salon
Orleans, MA
09.2025 - 07.2026
- Greeted clients warmly, ensuring a welcoming atmosphere within salon environment.
- Coordinated appointment scheduling and addressed client inquiries, ensuring clear communication about services and products.
- Ensured cleanliness and organization of reception and lobby area.
- Processed cash transactions with precision at the salon's front desk.
- Adapted quickly to changing schedules and client demands in a fast-paced environment.
- Oversaw shop operations by opening and closing the salon, maintaining a secure environment.
Executive Housekeeper
Maine Vacation Rentals
Blue Hill, ME
05.2023 - 08.2025
- Trained and mentored staff on efficient cleaning techniques and safety protocols.
- Adhered to professional house cleaning checklist.
- Worked with housekeeping team to resolve issues or questions.
- Supervised housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
- Implemented inventory control procedures for cleaning supplies.
Waitstaff Manager
Blue Hill Inn
Blue Hill, ME
05.2023 - 08.2025
- Cultivated warm relationships with regular customers.
- Managed multiple tables efficiently during peak hours, maintaining service quality.
- Monitored dining area cleanliness and organization to create a welcoming atmosphere.
- Delivered exceptional customer service, creating a positive dining experience for all guests.
Stay at Home Parent
Self
Blue Hill, ME
05.2017 - 05.2023
- Cared for my two young children at home.
Soap Maker
North Fork Naturals
Cutchogue, NY
01.2016 - 04.2017
- Paid attention to detail while completing assignments.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Westhampton Beach Highschool
Westhampton Beach, NY06-2007
Skills
- Efficient organizational skills
- Greeting and seating clients
- Data entry
- Verbal and written communication
- Customer/Client relations
- Strong multitasking
Timeline
Receptionist, Key Holder
Procuts Hair Salon
09.2025 - 07.2026
Executive Housekeeper
Maine Vacation Rentals
05.2023 - 08.2025
Waitstaff Manager
Blue Hill Inn
05.2023 - 08.2025
Stay at Home Parent
Self
05.2017 - 05.2023
Soap Maker
North Fork Naturals
01.2016 - 04.2017
High School Diploma -
Westhampton Beach Highschool