Summary
Overview
Work History
Education
Skills
Certification
Timeline
Involvement
Generic

JILLIAN JONES

Houston,TX

Summary

Highly motivated and open-minded individual seeking a career in global health and conservation. Future aspirations lie in making a meaningful impact in these fields as well as applying my detail-oriented and creative abilities. Committed to personal and professional growth, consistently setting high expectations for myself as both an employee and an individual.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Subrogation Specialist

EXL Health
02.2024 - Current
  • Evaluated and settled 50+ complex cases daily.
  • Worked with private investigators and attorneys on preparation of evidence, witness statements, and other documentation in preparation for trial.
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

Recruitment Coordinator

Baylor Alpha Phi
12.2022 - 01.2023
  • Created Google slideshows and Excel spreadsheets with information on all potential new members
  • Filed paperwork on potential new members during the recruitment process, updating profile information.

Physical Therapy Internship

Texas Physical Therapy Specialists
05.2022 - 07.2022
  • Observed and recorded patient treatment for a variety of different injuries and disorders
  • Worked on an observational/correlational research study on the treatment and recovery of ACL injuries.

Fitness Center Attendant

Baylor University
01.2021 - 08.2021
  • Attended to the front desk, assisting visitors with any questions or concerns and making sure rules were being followed
  • Thoroughly cleaned fitness center equipment and made sure it was in working order.

Certified Nurse Aide

Dignity Senior Care Homes
12.2018 - 08.2019
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Education

Master of Science - Health Communication

Boston University
Boston, MA
01-2027

Bachelor of Science - Health Science Studies, Public Health

Baylor University
Waco, TX
08.2023

Skills

  • Customer Service
  • Organization
  • Computer Skills
  • Geriatric Care
  • PPE use
  • Creativity
  • Active listening
  • Adaptability
  • Health Equity
  • Investigative research

Certification

  • Fitness Center Attendant - Baylor University (01/2021 - 08/2021)
  • Certified Nurse Aide - Dignity Senior Care Homes (12/2018 - 08/2019)
  • NASM CPT
  • CPR/AED

Timeline

Subrogation Specialist

EXL Health
02.2024 - Current

Recruitment Coordinator

Baylor Alpha Phi
12.2022 - 01.2023

Physical Therapy Internship

Texas Physical Therapy Specialists
05.2022 - 07.2022

Fitness Center Attendant

Baylor University
01.2021 - 08.2021

Certified Nurse Aide

Dignity Senior Care Homes
12.2018 - 08.2019

Master of Science - Health Communication

Boston University

Bachelor of Science - Health Science Studies, Public Health

Baylor University

Involvement

  • Leadership Living-Learning Community
  • Freshman Class Council
  • Habitat for Humanity
  • Alpha Phi

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