Jillian Parrish
Bowling Green,KY
Summary
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Cowan Dermatology
02.2023 - Current
- Assisted in patient intake and maintained accurate electronic health records.
- Educated patients on treatment plans, enhancing understanding and compliance.
- Administered injections and performed minor dermatological procedures under physician supervision.
- Collaborated with healthcare team to improve patient care protocols and efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Trained new medical assistants on office procedures and best practices for patient management.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
PBX Operator
Baptist Health Medical Center
07.2022 - 12.2022
- Operated multi-line telephone system to efficiently manage incoming and outgoing calls.
- Addressed caller inquiries with professionalism, ensuring timely and accurate communication.
- Assisted in transferring calls to appropriate departments, enhancing internal workflow efficiency.
- Maintained detailed call logs for record-keeping and analysis purposes.
- Provided directory assistance to patients and visitors, improving overall customer service experience.
- Collaborated with medical staff to relay urgent messages promptly and accurately.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Education
Madisonville North Hopkins High School
Madisonville, KY05-2021
Skills
- Customer service
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
- Data entry
- Procedure assistance
- Specimens collection and processing
- Medical procedures
- Sterilization techniques
- Lab equipment operation
- Wound care specialist
Timeline
Medical Assistant
Cowan Dermatology
02.2023 - Current
PBX Operator
Baptist Health Medical Center
07.2022 - 12.2022
Madisonville North Hopkins High School
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