Jillian Reid
Lauderhill,FL
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
5
5
years of professional experience
Work History
Accounts Receivable Specialist
Compactor Cylinder Repair Inc.
06.2019 - 09.2023
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments
- Maintained accurate financial records with meticulous attention to detail in data entry and account management
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
Customer Service Representative
Apple One Inc.,
01.2022 - 11.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exhibited high energy and professionalism when dealing with clients and staff.
Data Entry Clerk
Compactor Cylinder Repair Inc.,
01.2019 - 06.2019
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
Education
Bachelors of Arts - Political Science, Pre-Law
University of Central Florida
Orlando, FL05.2020
Skills
- Customer Relations
- Payment Coordination
- Financial Reporting
- Cash Application
- Account Monitoring
- Payment Posting
- Microsoft Powerpoint
- Strong Work Ethic
- Paperwork processing
Awards
Honor Society for Leaders and Scholars
Timeline
Customer Service Representative
Apple One Inc.,
01.2022 - 11.2022
Accounts Receivable Specialist
Compactor Cylinder Repair Inc.
06.2019 - 09.2023
Data Entry Clerk
Compactor Cylinder Repair Inc.,
01.2019 - 06.2019
Bachelors of Arts - Political Science, Pre-Law
University of Central Florida
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