Jillian Romito
Perry Hall,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on responsibilities that offer professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Patient Access Specialist
Johns Hopkins Health System
09.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Performed administrative tasks such as taking incoming/outgoing calls, scheduling appointments and filing medical records.
- Facilitated communication between patients and various departments and staff.
Certified Tanning Consultant
Palm Beach Tan
10.2021 - 06.2023
- Informed and demonstrated how to use tanning equipment to new clients.
- Utilized knowledge of products and skin types to tailor customers' tanning experiences.
- Sold tanning products to clients to increase salon profits by 20%.
- Exceeded monthly tanning product and membership sale quotas.
- Trained current and incoming staff
Director of Finance
Alpha Phi
09.2020 - 12.2021
- Oversaw chapter's accounting needs and worked with VP of Finance
- Managed accounts payable and utilized database to code department transactions
- Managed technology to integrate information to support relevant, effective, and timely decision making and to improve efficiency and productivity
- Held peers accountable for financial responsibilities of membership by utilizing in-person conversations and following through with the organization's delinquent policy
- Developed and executed chapter financial educational programming for 90+ members
Education
MBA - Human Resources Management
William Paterson University of New Jersey
Wayne, NJ05.2025
Bachelor of Science - Psychology
Towson University
Towson, MD05.2023
Skills
- Sales Strategies
- Customer Service
- Managing Multiple Tasks
- Typing Proficiency
- Phone Etiquette
- Customer Interaction
- Problem-Solving Ability
- Active Listening
- Reading Comprehension
- Analytical and Critical Thinking
Timeline
Patient Access Specialist
Johns Hopkins Health System
09.2023 - Current
Certified Tanning Consultant
Palm Beach Tan
10.2021 - 06.2023
Director of Finance
Alpha Phi
09.2020 - 12.2021
MBA - Human Resources Management
William Paterson University of New Jersey
Bachelor of Science - Psychology
Towson University
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