Summary
Overview
Work History
Education
Skills
Timeline
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Jillian Welch

Staten Island,NY

Summary

Motivated Office Associate with an understanding of basic cashier skills, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and a hardworking mentality.

Overview

12
12
years of professional experience

Work History

Sales Associate

CVS Pharmacy Inc.
Staten Island, NY
06.2013 - 09.2015
  • Prepared merchandise for sales floor.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Kept work areas clean and neat at all times.
  • Directed individuals to merchandise locations.
  • Stocked shelves and supplies and organized displays.
  • Worked collaboratively in team environment.
  • Provided repeat customers with exceptional care and attention.
  • Greeted customers and ascertained customers' needs.

Presentation Team Member

Target Corporation
Staten Island, NY
10.2015 - 06.2018
  • Worked with the management team to implement the proper division of responsibilities.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Contributed to team success by exceeding team sales goals by 100%.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach.

Office Associate

Enrichment Through The Arts
Staten Island, NY
08.2018 - Current
  • Answering telephone calls and making reservations.
  • Experience with Quickbooks, Microsoft word and Microsoft Excel. 
  • Keeping desk organized and clean throughout work day. 
  • Filing and sorting customers receipts. 

Education

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SUNY Empire State College
Saratoga Springs, NY

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DeVry University
Villa Park, IL

Skills

  • Interpersonal skills
  • Customer service skills
  • Cash register operations
  • Fast learner
  • Organized
  • Detail oriented
  • Hard working

Timeline

Office Associate

Enrichment Through The Arts
08.2018 - Current

Presentation Team Member

Target Corporation
10.2015 - 06.2018

Sales Associate

CVS Pharmacy Inc.
06.2013 - 09.2015

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SUNY Empire State College

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DeVry University

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Jillian Welch