Jillian Welch
Staten Island,NY
Summary
Motivated Office Associate with an understanding of basic cashier skills, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and a hardworking mentality.
Overview
12
12
years of professional experience
Work History
Sales Associate
CVS Pharmacy Inc.
Staten Island, NY
06.2013 - 09.2015
- Prepared merchandise for sales floor.
- Helped customers with questions, problems and complaints in person and via telephone.
- Kept work areas clean and neat at all times.
- Directed individuals to merchandise locations.
- Stocked shelves and supplies and organized displays.
- Worked collaboratively in team environment.
- Provided repeat customers with exceptional care and attention.
- Greeted customers and ascertained customers' needs.
Presentation Team Member
Target Corporation
Staten Island, NY
10.2015 - 06.2018
- Worked with the management team to implement the proper division of responsibilities.
- Responded to customer questions and requests in a prompt and efficient manner.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Contributed to team success by exceeding team sales goals by 100%.
- Prioritized helping customers over completing other routine tasks in the store.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Completed all daily tasks and special assignments with an efficient and quality-driven approach.
Office Associate
Enrichment Through The Arts
Staten Island, NY
08.2018 - Current
- Answering telephone calls and making reservations.
- Experience with Quickbooks, Microsoft word and Microsoft Excel.
- Keeping desk organized and clean throughout work day.
- Filing and sorting customers receipts.
Education
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SUNY Empire State College
Saratoga Springs, NYundefined
DeVry University
Villa Park, ILSkills
- Interpersonal skills
- Customer service skills
- Cash register operations
- Fast learner
- Organized
- Detail oriented
- Hard working
Timeline
Office Associate
Enrichment Through The Arts
08.2018 - Current
Presentation Team Member
Target Corporation
10.2015 - 06.2018
Sales Associate
CVS Pharmacy Inc.
06.2013 - 09.2015
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SUNY Empire State College
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DeVry University
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