Jilliann Uhrinak
Santa Cruz
Summary
Collaborative Health and Wellness Coach with proven ability to inspire and support individuals in achieving their health goals. Brings generous, patient, and empathic approach to fostering positive lifestyle changes. Asking powerful questions to help clients achieve their highest goal of "self efficacy" as Health and Wellness Coach.
Overview
31
31
years of professional experience
Work History
Health and Wellness Coach
Self Employed
Santa Cruz, CA
10.2024 - Current
- Encouraged clients to make small changes over time that would lead to better long-term health outcomes.
- Promoted health and wellness in community to spread awareness of healthy behaviors, illnesses and high-risk factors among different populations.
- Advised clients on improving lifestyles and adopting healthy habits.
- Provided motivational coaching to help clients stay on track with their health goals.
- Empowered individuals to take control of their own health through education about personal responsibility.
- Educated clients on the importance of proper nutrition, diet, exercise, sleep habits, stress management, and overall well-being.
- Conducted follow-ups via email or telephone to track member progress and goals.
- Identified potential areas of improvement within a client's lifestyle that could lead to improved overall wellbeing.
- Adapted quickly when faced with challenging situations while remaining focused on the task at hand.
- Maintained detailed records of client progress including assessments and evaluations for future reference.
- Utilized excellent communication skills when interacting with all types of personalities.
Orthopedic Massage Therapist
Self Employed
Santa Cruz, CA
04.2019 - 05.2024
- Developed positive relationships with clients through active listening and communication.
- Demonstrated excellent customer service skills by providing a comfortable, safe and relaxing atmosphere for clients.
- Utilized knowledge of anatomy, physiology and kinesiology to create individualized treatment plans for each client.
- Ensured client confidentiality in accordance with HIPAA regulations.
- Tailored each session according to the individual needs of each client.
Massage Therapist
Google
Mountain View, CA
03.2011 - 01.2019
- Developed positive relationships with clients through active listening and communication.
- Demonstrated excellent customer service skills by providing a comfortable, safe and relaxing atmosphere for clients.
- Utilized knowledge of anatomy, physiology and kinesiology to create individualized treatment plans for each client.
- Utilized various massage modalities and techniques to alleviate clients' chronic pain.
- Educated clients on massage benefits, proper body mechanics and self-care.
- Adapted massage techniques according to the client's specific needs or preferences.
- Assisted in creating an inviting environment that promoted relaxation during treatments.
- Monitored progress of clients to ensure optimal results from massage therapy treatments.
- Observed client reaction to massage to modify techniques.
Massage Therapist
Orthopedic Bodywork
Danville, CA
05.2010 - 04.2011
- Developed positive relationships with clients through active listening and communication.
- Demonstrated excellent customer service skills by providing a comfortable, safe and relaxing atmosphere for clients.
- Maintained a clean and professional treatment area at all times.
- Utilized knowledge of anatomy, physiology and kinesiology to create individualized treatment plans for each client.
- Utilized various massage modalities and techniques to alleviate clients' chronic pain.
- Educated clients on massage benefits, proper body mechanics and self-care.
- Monitored progress of clients to ensure optimal results from massage therapy treatments.
- Maintained accurate records of services provided and payments received in accordance with company policies.
- Recorded detailed prognosis, treatment and responses in client charts.
- Conducted routine assessments of clients' medical histories and conditions prior to administering massages.
Manager
Massge Envy
Daly City, CA
12.2009 - 05.2010
- Mentored and trained new employees on company policies and procedures.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Monitored team productivity and performance to support goals.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Coached and motivated team, driving sales and delivering exceptional customer service.
- Developed personal growth opportunities, empowering employees to produce results and meet goals.
- Resolved conflicts between team members promptly using sound judgment based on company policies.
Massage Therapy Instructor
National Holistic Institute
Emeryville, CA
08.1997 - 05.2008
- Created and implemented lesson plans to teach anatomy, physiology, pathology, kinesiology, ethics and business practices of massage therapy.
- Conducted regular assessments of student learning progress.
- Participated in faculty meetings to discuss curricular issues concerning the school's massage therapy program.
- Organized clinical rotations at local spas and wellness centers to allow students real-world experience within the field of massage therapy.
- Advised students on career opportunities in the field of massage therapy.
- Mentored individual students who needed additional help or clarification on topics covered in class.
Massage Teaching Coordinator
National Holistic Institute
Emeryville, CA
01.2002 - 04.2006
- Coordinated training sessions for new employees on relevant topics such as safety protocols or company policies.
- Communicated effectively with internal staff members as well as external vendors to resolve issues quickly and efficiently.
- Provided administrative support in scheduling appointments, organizing documents, and preparing reports.
Massage Therapist
Rangers
New York, NY
01.1995 - 08.1997
- Developed positive relationships with clients through active listening and communication.
- Demonstrated excellent customer service skills by providing a comfortable, safe and relaxing atmosphere for clients.
- Consulted with other health care professionals, such as physiotherapists, chiropractors, physicians, and psychologists, to develop treatment plans for clients.
- Treated clients in professional settings and traveled to clients' offices and homes.
- Provided guidance on lifestyle modifications that can improve overall wellness.
- Assessed clients' soft tissue condition, joint quality, and function, muscle strength and range of motion.
- Performed other adjunctive therapies and treatment techniques in addition to massage.
Education
Certification - Health and Wellness Coach
Mind Body Green
Boston, MA02.2025
Certification - Bodwork
Sarga
Honolulu, HI12.2019
Certification - Myofasial/Kinisio Taping
FMT-Rock Blades
San Jose, CA04.2017
Certification - Myofasical bodywork
Myofasical Release
Jhon F. Barnes08.2016
Certification - Orthopedic Massage
Academy of Clinical Massage
Mountain View, CA01.2015
Certification - Foot Bodywork
Rositer
Emeryville, CA05.2014
Certification - Prenatal Bodywork
Carole Osborne-Sheets
Mountain View, CA06.2013
Board Exam - Bodywork
NCBTMB
San Jose, CA05.2013
Certification - Lymphatic Drainage
NHI
Emeryville, CA10.2012
Certification - Massage Therapy
National Holistic Institute
Emeryville, CA01.1992
English Literature
National University
San Diego, CA, US06.1991
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Chabot College
Livermore, CA07.1986
Skills
- Relaxation techniques
- Client relations
- Injury rehabilitation
- Treatment Planning
- Postnatal care
- Self-care strategies
- Goal setting
- Motivation techniques
- Health coaching
- Weight management
- Meditation guidance
- Mental health support
- Client motivation
- Healthy lifestyle advocacy
- Problem-solving
- Excellent communication
- Time management abilities
- Addiction recovery
- Adaptive exercise
- Sleep improvement
- Health education
- Personalized coaching
- Teamwork and collaboration
- Organizational skills
- Effective communication
- Self motivation
Timeline
Health and Wellness Coach
Self Employed
10.2024 - Current
Orthopedic Massage Therapist
Self Employed
04.2019 - 05.2024
Massage Therapist
Google
03.2011 - 01.2019
Massage Therapist
Orthopedic Bodywork
05.2010 - 04.2011
Manager
Massge Envy
12.2009 - 05.2010
Massage Teaching Coordinator
National Holistic Institute
01.2002 - 04.2006
Massage Therapy Instructor
National Holistic Institute
08.1997 - 05.2008
Massage Therapist
Rangers
01.1995 - 08.1997
Certification - Bodwork
Sarga
Certification - Myofasial/Kinisio Taping
FMT-Rock Blades
Certification - Myofasical bodywork
Myofasical Release
Certification - Orthopedic Massage
Academy of Clinical Massage
Certification - Foot Bodywork
Rositer
Certification - Prenatal Bodywork
Carole Osborne-Sheets
Board Exam - Bodywork
NCBTMB
Certification - Lymphatic Drainage
NHI
Certification - Massage Therapy
National Holistic Institute
English Literature
National University
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Chabot College
Certification - Health and Wellness Coach
Mind Body Green