Jim Daniels
Montgomery,AL
Summary
Achieved consistent sales growth at Southern Controls, Inc. by leveraging relationship-building skills and strategic problem-solving. As a motivated team player, I exceeded targets through effective customer service and innovative solutions, enhancing client satisfaction and retention. Skilled in developing technical documentation and improving manufacturing processes, demonstrating a balance of hard and soft skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Southern Controls, Inc.
09.2013 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Account Manager
Hydra-Power Systems
07.2012 - 08.2013
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Outside Sales Representative
SMC Corporation of America
05.2006 - 06.2012
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Senior Manufacturing Engineer
Alliance Laundry Systems
09.2000 - 04.2006
- Mentored junior engineers, fostering a culture of continuous learning and professional growth within the team.
- Promoted Design for Manufacturability philosophy.
- Performed concurrent design and manufacturing engineering and other functions to reduce time required to bring product to market.
- Reviewed products for compliance with Design for Manufacturing (DFM) requirements.
Manufacturing Engineer
Siemens Energy and Automation
07.1997 - 08.2000
- Developed technical documentation, including standard operating procedures, work instructions, and engineering drawings to support manufacturing operations.
- Improved manufacturing efficiency by streamlining production processes and implementing lean methodologies.
- Reduced production downtime through proactive maintenance scheduling and timely equipment repairs.
- Increased capacity utilization by identifying bottlenecks within the production process and implementing targeted improvements.
Cooperative Education Student
Georgia-Pacific
09.1994 - 06.1996
- Promoted a growth mindset among students by offering constructive feedback and encouraging perseverance in challenging tasks.
- Established high expectations for student behavior by consistently enforcing classroom rules and procedures, resulting in fewer disciplinary issues.
- Utilized formative assessments to regularly monitor student progress and adjust instructional approaches as needed for improved outcomes.
- Implemented differentiated instruction strategies to accommodate diverse learners'' needs, ensuring all students reached their full potential.
Education
Bachelor of Science - Mechanical Engineering
Auburn University
Auburn, AL06.1997
Skills
- Relationship Building
- Motivated Team Player
- Problem-Solving
- Customer Service-Oriented
Certification
CFPPS - Certified Fluid Power Pneumatic Specialist
Languages
Spanish
Limited Working
Timeline
Outside Sales Representative
Southern Controls, Inc.
09.2013 - Current
Account Manager
Hydra-Power Systems
07.2012 - 08.2013
Outside Sales Representative
SMC Corporation of America
05.2006 - 06.2012
Senior Manufacturing Engineer
Alliance Laundry Systems
09.2000 - 04.2006
Manufacturing Engineer
Siemens Energy and Automation
07.1997 - 08.2000
Cooperative Education Student
Georgia-Pacific
09.1994 - 06.1996
Bachelor of Science - Mechanical Engineering
Auburn University