Jim Stewart
Aurora,CO
Summary
I continue be an energetic Warranty/Project Manager at Berkeley Homes, dedicated to fostering strong homeowner relations throughout the warranty and construction process. I have a proven track record of enhancing customer satisfaction and quality standards, ensuring project success and operational efficiency. I have never needed to be micromanaged. An example of this is, having been the owner operator of a successful dry cleaning business for 28 years. I have strong on site leadership skills complemented by effective communication with our trade partners.
Overview
9
9
years of professional experience
Work History
Warranty Manager / Project Manager
Berkeley Homes
Aurora, Colorado
03.2016 - Current
- Assigned work and monitored performance of project personnel.
- Reviewed and analyzed warranty claims to determine coverage eligibility.
- Reviewed completed work to verify consistency, quality, and conformance.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Coordinated phases of construction projects from inception to completion.
Education
Bachelor of Arts - Business Administration
Illinois Wesleyan University
Bloomington, IL05-1984
Skills
- Warranty Process Management
- Effective Trades Communication
- Strong Interpersonal Skills with Homeowners
- Quality Evaluation Supervision
Affiliations
- Church
- I enjoy golf, biking, taking walks with my wife, listening to music, playing board games
- Always enjoy helping family members and friends with projects
Timeline
Warranty Manager / Project Manager
Berkeley Homes
03.2016 - Current
Bachelor of Arts - Business Administration
Illinois Wesleyan University
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