Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
39
39
years of professional experience
1
1
Certificate
3
3
years of post-secondary education
Work History
Kirby Divisional Consultant
01.1989
Broke records as a sales rep and sale manager
Held record for highest closing average over a 5 year period
(78% CR)
Turned around failing franchises in the 5 state region by giving training and field closing support
Train franchise owners on state of the art selling techniques including hiring / training sales reps
Anytime Bail Bonds
01.2015 - Current
Bond sales
Handle customer down payments
Bank deposits
Collection on delinquent bonds
Owner / Private Instructor / Consultant
The Kick Shoppe
01.1986 - Current
Martial Arts School Owner - Currently holding the rank of 8th Dan Grand Master in Tae Kwon Do
Negotiated use of space in a local churches for kids Martial Arts programs
Outgrew church in 1 year and negotiated use of a local park and rec building
Created a after school program in publics schools throughout the Twin Cities
Currently teaching private lessons for special needs kids
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.