Jim Warren II
Ayden,NC
Summary
Skilled Member Engagement Representative with solid experience in building productive relationships and driving member satisfaction. Possess strong communication skills, adept at resolving conflicts and addressing customer inquiries. Known for enhancing member engagement through innovative strategies and programs that have had significant positive impact on organizational performance.
Overview
2
2
years of professional experience
Work History
Member Engagement Representative
Torrid
Asheville, North Carolina
11.2023 - Current
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
Store Associate
Asheville emporium
Asheville, NC
06.2024 - 11.2024
- Maintained records related to sales for store management.
- Answered store and merchandise questions and led customers to wanted items.
- Managed inventory levels, ensuring optimal stock availability.
Store Associate
GNC
Asheville, NC
08.2022 - 11.2023
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered incoming calls regarding product inquiries or orders.
- Addressed customer complaints in a professional manner.
Education
Associate of Arts - Business Administration
Pitt Community College
Winterville, NCAssociate of Arts - Business Administration
Montreat College
Asheville, NCSkills
- Customer engagement
- Sales reporting
- Point of sale transactions
- Inventory management
- Customer relationship management (CRM)
- Product knowledge
Timeline
Store Associate
Asheville emporium
06.2024 - 11.2024
Member Engagement Representative
Torrid
11.2023 - Current
Store Associate
GNC
08.2022 - 11.2023
Associate of Arts - Business Administration
Pitt Community College
Associate of Arts - Business Administration
Montreat College