Overview
Work History
Education
Timeline
Generic

Jimea Barnum

Euclid,OH

Overview

12
12
years of professional experience

Work History

Patient Access Representative II

University Hospital
Cleveland, Ohio
01.2023 - Current
  • Registered patients by completing face to face interviews
  • Obtained signatures for privacy laws and treatment consent
  • Created new patient accounts in EMR system as needed
  • Collaborated with clinical staff to ensure smooth patient flow
  • Arranged and confirmed patient appointments

Help Desk Analyst

HTC Global Services
Cleveland, Ohio
06.2022 - 12.2022
  • Provided technical support to customers over the phone and email
  • Monitored incoming emails to ensure timely response to help desk tickets
  • Identified customer needs and provided solutions in a timely manner
  • Researched and implemented solutions to resolve customer issues
  • Reported and tracked service requests using ticketing system

Team Lead MA

BioReference Sports Medicine
Cleveland, Ohio
11.2020 - 05.2022
  • Collaborated with team Physician to streamline patient care coordination
  • Performed pre- and post-medical checks to ensure athlete readiness and safety
  • Ensured compliance with privacy protocols to protect patient data
  • Provided training to junior staff on clinical procedures and protocols
  • Traveled to provide medical support during events

Phlebotomist

Cleveland Clinic
Cleveland, Ohio
06.2014 - 10.2020
  • Verified patient information prior to specimen collection
  • data entry and tracking of patient specimens
  • Centrifuged blood specimens
  • Ensured patient comfort and safety
  • Assisted in the training of new phlebotomists

Education

High School Diploma -

Shaw High School
East Cleveland,Ohio

EHR Specialist Certification - EHR Specialist

Med Certs
Cleveland, OH

Certified Medical Assistant - Medical Assistant

Cuyahoga Community College
Cleveland, OH

Timeline

Patient Access Representative II

University Hospital
01.2023 - Current

Help Desk Analyst

HTC Global Services
06.2022 - 12.2022

Team Lead MA

BioReference Sports Medicine
11.2020 - 05.2022

Phlebotomist

Cleveland Clinic
06.2014 - 10.2020

High School Diploma -

Shaw High School

EHR Specialist Certification - EHR Specialist

Med Certs

Certified Medical Assistant - Medical Assistant

Cuyahoga Community College
Jimea Barnum