Jimena Carbone
Wethersfield
Summary
Recent graduate with foundational knowledge in Costumer Experience and Innovation and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
8
8
years of professional experience
Work History
Office Manager
Carbone Masonry and Restoration LLC
01.2022 - 03.2025
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
Post-Sales Executive
AVLA Peru Insurance Company
01.2019 - 12.2021
- Manage client and broker relationships for credit insurance policies
- Ensure prudent underwriting practices to optimize profitability
- Maximize policy retention and portfolio profitability
- Identify and develop cross-selling opportunities with assigned accounts
Account Executive
COFACE
02.2017 - 12.2018
- Maintained retention of credit insurance policies and broker relations
- Prepared commercial proposals considering underwriting guidelines
- Conducted bid analysis and generated new business from existing accounts
Education
Master of Science - Customer Experience And Innovation
EAE Business School
Madrid, Spain07-2022
Bachelor of Science - Economics
Universidad De Piura
Lima, Peru 12-2016
No Degree - Construction Project Management
Columbia University
New York, NY04-2023
Skills
- Client support
- Organizational skills
- Customer relations
- Teamwork and collaboration
- Flexible and adaptable
- Critical thinking
- Active listening
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Full Professional
German
Elementary
Portuguese
Elementary
Timeline
Office Manager
Carbone Masonry and Restoration LLC
01.2022 - 03.2025
Post-Sales Executive
AVLA Peru Insurance Company
01.2019 - 12.2021
Account Executive
COFACE
02.2017 - 12.2018
Master of Science - Customer Experience And Innovation
EAE Business School
Bachelor of Science - Economics
Universidad De Piura
No Degree - Construction Project Management
Columbia University
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