Jimena Gonzalez-Holguin
Phoenix,AZ
Summary
Dynamic host with a proven track record at Pueblo Viejo, excelling in customer service and multitasking during peak hours. Enhanced guest experiences through effective time management and collaboration, ensuring smooth operations and high satisfaction. Skilled in handling reservations and inquiries, contributing to a welcoming atmosphere in a fast-paced environment.
Overview
2027
2027
years of professional experience
Work History
Host
Arnold Holguin
16615 N Cave Creek Rd Phoenix, AZ 85032 United St
2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
No Degree -
Paradise Valley High School
3950 E Bell Rd Phoenix, AZ 85032 United StatesSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Languages
Spanish
Native or Bilingual
Timeline
Host
Arnold Holguin
2023 - Current
No Degree -
Paradise Valley High School