Jimmie Ragan
Springfield,OH
Summary
Motivated and skilled individual seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Regional Training Specialist
Acceptance Insurance
01.2020 - Current
- Instructed and guided a cohort of more than 150 learners, facilitating their development and acquisition of essential skills.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Provided coaching and mentoring to employees.
- Facilitated virtual, in-person and blended learning sessions accross more than 40 locations.
Managaing Insurance Agent
Acceptance Insurance
01.2016 - 01.2020
- Achieved the top position nationally in ancillary sales and contributed to one of the company's highest-grossing stores.
- Consistently surpassed Key Performance Indicators (KPIs) and revenue targets, demonstrating a track record of exceptional performance.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Utilized CRM software to manage client relationships.
- Successfully increased social media reviews by an impressive 500%, showcasing a proven ability to enhance online presence and customer engagement
Licensed Insurance Agent
Allstate Insurance
01.2012 - 01.2016
- Crafted new insurance policies by providing comprehensive explanations of coverage options, consistently prioritizing customer needs and satisfaction.
- Consistently ranked among the top three agents for new business in the Cincinnati, OH area for three consecutive years.
- Leveraged keen understanding to successfully upsell additional products and services
Education
High School Diploma -
Oak Hills High School
Cincinnati, OH06.2008
Skills
- Excellent written and verbal communication
- Motivator
- Team Player
- Public speaking
- Training material development
- Problem Solving
- Continuous Improvement
- Coaching and Development
Timeline
Regional Training Specialist
Acceptance Insurance
01.2020 - Current
Managaing Insurance Agent
Acceptance Insurance
01.2016 - 01.2020
Licensed Insurance Agent
Allstate Insurance
01.2012 - 01.2016
High School Diploma -
Oak Hills High School
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