Summary
Overview
Work History
Education
Skills
Timeline
I can clearly speak two languages
Generic

Jimmy Ly

Santa Ana

Summary

Dynamic server with a strong work ethic and exceptional customer service experience at Boiling Point. Expert in cash handling and guest engagement, consistently enhancing customer satisfaction through personalized recommendations. Proven ability to maintain efficient operations while fostering a welcoming atmosphere, ensuring guests enjoy a memorable dining experience.

Overview

4
4
years of professional experience

Work History

Server

Boiling Point
02.2024 - Current
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Streamlined order-taking process to minimize wait times for diners.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Food Service Worker

Lee's Sandwiches
01.2022 - 01.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.

Education

High School Diploma -

Santa Ana College
Santa Ana, CA
04-2028

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Menu memorization
  • Food running

Timeline

Server

Boiling Point
02.2024 - Current

Food Service Worker

Lee's Sandwiches
01.2022 - 01.2023

High School Diploma -

Santa Ana College

I can clearly speak two languages

i can speak English and Vietnamese 

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