Jina Park
Port Washington,NY
Summary
Proven Flight Attendant with a track record of enhancing passenger satisfaction and loyalty at Asiana Airlines through exceptional customer service and first aid skills. Excelled in hospitality service, achieving high performance ratings by mastering conflict resolution and reliability. Demonstrated a strong work ethic and punctuality, contributing to increased customer satisfaction.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Asiana Airlines
10.2006 - 02.2009
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Flight Attendant
Korean Air
01.2001 - 05.2006
- Attended workshops and trainings in customer service, conflict resolution tactics
- Contributed to increased customer satisfaction by delivering top-notch in-flight service, including meal preparation and distribution.
Education
Bachelor of Arts - French Language And Literature
Dongduk Women's University
Seoul, South Korea02.2000
Skills
- Customer Service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Hospitality service expertise
- Food and Beverage Service
Timeline
Flight Attendant
Asiana Airlines
10.2006 - 02.2009
Flight Attendant
Korean Air
01.2001 - 05.2006
Bachelor of Arts - French Language And Literature
Dongduk Women's University