Summary
Overview
Work History
Education
Skills
Technological Skills
Timeline
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Jinda Xayarath

Las Vegas,Nevada

Summary

People-oriented Shift Lead with a proven track record at Tous Les Jours, enhancing team performance and customer satisfaction through expert conflict management and operations oversight. Skilled in coaching and coffee craftsmanship, I excel in fast-paced environments, ensuring quality control and mentoring teams towards excellence.

Overview

3
3
years of professional experience

Work History

Shift Lead

Tous Les Jours
Las Vegas, NV
01.2023 - Current
  • Maintained store appearance by cleaning, stocking shelves, and properly displaying merchandise.
  • Provided guidance and support to other team members as needed.
  • Greeted customers and took orders for coffee drinks, cake orders, and pastries.
  • Monitored team members' performance, shipment, and customer-and-store conflicts.
  • Trained new employees on shift duties.

Team Member

Poppy's Ice Cream
Las Vegas, NV
01.2022 - 03.2022
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Prepared orders for customers by scooping ice cream into dishes or cones.
  • Maintained cleanliness of all food preparation surfaces, utensils, and equipment according to safety regulations.

Education

Health Sciences (Pre-Med)

University of Nevada, Las Vegas
Las Vegas, NV
10-2024

High School Diploma -

Liberty High School
Henderson, NV
08-2024

Skills

  • Operations management
  • Conflict management
  • Performance improvement
  • Coaching and mentoring
  • Quality control
  • Shift leadership
  • Coffee Expertise
  • Cash handling

Technological Skills

Google Software | Microsoft Software | Adobe Photoshop | Adobe Illustrator | Qualitative Research |  

Timeline

Shift Lead

Tous Les Jours
01.2023 - Current

Team Member

Poppy's Ice Cream
01.2022 - 03.2022

Health Sciences (Pre-Med)

University of Nevada, Las Vegas

High School Diploma -

Liberty High School

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Jinda Xayarath