JInnette Andrews
Kissimmee,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Field Sales Marketing Representative 2
CenterWell Senior Primary Care
Orlando, FL
05.2020 - 12.2021
- Event planning, engage with community managers and activity centers to bring education and events for the seniors.
- Maintain loyal and trusted relations with brokers and captive agents.
- Pursued new accounts through lead generation, cold calling and advertising referrals.
- Managed salesforce to keep records of leads and campaigns.
- Developed key customer relations to increase sales.
Front Desk Receptionist
CenterWell Senior Primary Care
Kissimmee, FL
06.2018 - 05.2020
- Answering incoming calls, directing calls to appropriate personnel, taking messages, and handling patient inquiries.
- Manage patient scheduling using advanced electronic health record (EMR) systems.
- Collaborate with cross-functional teams to improve patient experience and satisfaction.
- Insurance verification and co-pay collection.
- Ability to interact effectively with patients, healthcare providers, and insurance companies
Patient Service Cordinator
Cora Physical Therapy
Orlando, FL
12.2016 - 06.2018
- Answering incoming calls, directing calls to appropriate personnel, taking messages, and handling patient inquiries
- Check in and out of patients
- Calling no shows and rescheduling cancels.
- Coordinated service schedules and appointments with clients.
- Insurance verification
Education
GED -
University At Albany
Albany, NY01-1996
Skills
- Problem solving
- Dependability
- Multitasking
- Interpersonal skills
- Written and verbal communication skills
- Customer service
- EMR Systems
- Public Relations Liaison
- Event planning
- ICD-10
Languages
Spanish
Advanced (C1)
C1
Timeline
Field Sales Marketing Representative 2
CenterWell Senior Primary Care
05.2020 - 12.2021
Front Desk Receptionist
CenterWell Senior Primary Care
06.2018 - 05.2020
Patient Service Cordinator
Cora Physical Therapy
12.2016 - 06.2018
GED -
University At Albany