Jiselle Ragno
Albany,NY
Overview
4
4
years of professional experience
Work History
Customer Service Associate/Cashier/Self Checkout Host
Walmart
Newton, NJ
08.2019 - Current
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Greeted over 50 customers per day.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
Babysitter
Family Friend
Sparta, NJ
03.2020 - 07.2021
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
- Communicated positively with children and guardians.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands and share by leading by example.
- Monitored children's play activities to verify safety.
- Engaged with children on individual basis to build positive relationships.
- Encouraged children to be understanding and patient with others.
Kitchen Staff/Server
The Chelsea (Assisted Living)
Sparta, NJ
04.2021 - 06.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Learned other teammates' work tasks to train as backup.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Combined ingredients according to precisely written recipes to produce top-quality food and minimized preparation time and food waste.
- Prepared and cooked items requiring little or no processing such as hot cereals, concentrated or dehydrated soups, sauces and gravies.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
Education
Doctor of Pharmacy - Pharmacy
Albany College of Pharmacy
Albany, NY05.2027
High School Diploma -
Sparta High School
Sparta, NJ06.2021
Skills
- Understanding Customer Needs
- Multitasking and Prioritization
- Problem Solving
- Time Management
- Dependable and Responsible
- Patient
- Caring
Timeline
Kitchen Staff/Server
The Chelsea (Assisted Living)
04.2021 - 06.2021
Babysitter
Family Friend
03.2020 - 07.2021
Customer Service Associate/Cashier/Self Checkout Host
Walmart
08.2019 - Current
Doctor of Pharmacy - Pharmacy
Albany College of Pharmacy
High School Diploma -
Sparta High School