Jiszel Josephs
The Bronx,NY
Summary
Enthusiastic and meticulous bartender with over 5 years experience providing personable service at various restaurants in NYC. Passionate about hospitality and delivering stellar customer service through a positive, memorable food & beverage experience. Skilled at efficiently producing high quality cocktails in a fast-paced environment with professionalism.
Overview
4
4
years of professional experience
Work History
Head Bartender
Bluebird London NYC
07.2022 - 01.2023
- Led and trained team of 4 bartenders on drink preparation, upselling, garnish preparation, pos system, etc.
- Spearheaded redesign and pricing of cocktail menus, introducing seasonally influenced drinks.
- Charismatic host behind bar. Offered cocktail insights and recommendations based on individual preferences.
- Thrived as sole bartender during busy dinner and brunch shifts that were high volume and fast paced
Bartender
Delicatessen
03.2019 - 09.2019
- Provided great service through serving alcoholic and non-alcoholic drinks for both floor and bar seated guests.
- Developed 10 new signature cocktails to support bar marketing brand and increase profits.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
Bartender
Queens Beerhouse
12.2018 - 06.2019
- Provided superb customer service to guests which resulted in growing and returning clientele.
- Managed 33 seat 360 bar area with co-worker(s).
- Performed opening and closing duties as prescribed, including all end-of-shift financial procedures.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Education
Bachelor of Arts - Chemistry & Mathematics
College of Mount Saint Vincent
The Bronx, NY06.2020
Certification - Classic Mixology, Guest Service, Wine Beers
American Bartender School
New York, NY12.2018
Skills
- Sterling communication and leadership skills
- Guest first mentality
- Calm under pressure, operating efficiently in fast-paced environments
- Creative & Classic Mixology
- Excellent bar mechanics
- Genuine interest in and passion for exceptional experiences
- Strong team player work-ethic
- Organized and detail-oriented
Timeline
Head Bartender
Bluebird London NYC
07.2022 - 01.2023
Bartender
Delicatessen
03.2019 - 09.2019
Bartender
Queens Beerhouse
12.2018 - 06.2019
Bachelor of Arts - Chemistry & Mathematics
College of Mount Saint Vincent
Certification - Classic Mixology, Guest Service, Wine Beers
American Bartender School
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