Summary
Overview
Work History
Education
Skills
Timeline
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Julia Payne

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Host

Ron Dao's Pizzeria And Sports Bar
01.2023 - 08.2023
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Host

Wings And Rings
06.2022 - 12.2022
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Barista

Chocolattes Coffee And Roasting
01.2022 - 06.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Host/Busser

Ron Dao's Pizzeria And Sports Bar
03.2021 - 01.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Host/Food Runner

Stillwater Grille
10.2020 - 03.2021
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Delivered correct food items to tables according to order documentation.
  • Maintained speed of service for food orders while minimizing errors and complaints.

Education

Bachelor of Engineering - Civil Engineering

University of Central Florida
Orlando, FL
05.2027

High School Diploma -

Cypress Lake High School
Fort Myers, FL
05.2023

Skills

  • POS Software
  • Customer Service
  • Guest Relations
  • Presenting Solutions
  • Resolving Irregularities
  • Quality Assurance
  • Team Collaboration
  • Calm and Professional Under Pressure

Timeline

Host

Ron Dao's Pizzeria And Sports Bar
01.2023 - 08.2023

Host

Wings And Rings
06.2022 - 12.2022

Barista

Chocolattes Coffee And Roasting
01.2022 - 06.2022

Host/Busser

Ron Dao's Pizzeria And Sports Bar
03.2021 - 01.2022

Host/Food Runner

Stillwater Grille
10.2020 - 03.2021

Bachelor of Engineering - Civil Engineering

University of Central Florida

High School Diploma -

Cypress Lake High School

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Julia Payne