Summary
Overview
Work History
Education
Skills
Timeline
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Lola Young

Charlotte,NC

Summary

Experienced and customer focused leasing professional with 2 years of success in residential property management. Skilled in tenant relations, lease negotiations, property tours, and application processing. I have proven ability to meet leasing goals, maintain high occupancy rates, and deliver exceptional customer service. I am also tech-savvy and detail oriented, with a strong understanding of fair housing laws and property management software, such as Yardi.

Overview

6
6
years of professional experience

Work History

Leasing Consultant

Hawthorne Residential Partners
Concord, NC
05.2023 - Current
  • Negotiate lease terms, ensuring compliance with company policies and local regulations, and overseeing the signing of lease agreements.
  • Assist in the marketing of the property through online listings, social media, and local advertising, resulting in increased visibility and inquiries.
  • Serve as the first point of contact for prospective tenants, providing information on available units, pricing, and amenities, while conducting property tours.
  • Successfully lease residential units, achieving a consistent occupancy rate of 95%+ for the property.

Patient Services Associate

Brookdale Hospital Medical Center
Brooklyn, NY
12.2020 - 12.2022
  • Conducted precise patient registration for ER and Pediatric ER through meticulous data collection
  • Ensures full compliance with regulatory requirements, and accurately manages the creation and updating of registrations to facilitate timely and accurate billing
  • Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.
  • Answered telephone calls to schedule appointments and answer patient questions.

Salesperson

PTG 365
, NY
12.2019 - 12.2020
  • Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
  • Created detailed reports of daily sales activities for management review.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Advised customers on financing options and warranties available for their purchase.

Education

Bachelor of Business Administration And Management -

North Carolina A&T State University
Greensboro, NC
12-2019

Skills

  • Customer service
  • Property marketing
  • Sales techniques
  • Team collaboration
  • Time management
  • Attention to detail
  • Problem solving

Timeline

Leasing Consultant

Hawthorne Residential Partners
05.2023 - Current

Patient Services Associate

Brookdale Hospital Medical Center
12.2020 - 12.2022

Salesperson

PTG 365
12.2019 - 12.2020

Bachelor of Business Administration And Management -

North Carolina A&T State University

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