Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Languages
Timeline
Generic

J N O E L B E N A B I D

Miami Beach,FL

Summary

Professional healthcare expert with exceptional proficiency and experience in various facets of medical operations. Highly skilled in processing personal data compliantly and efficiently and actively seeking opportunities to leverage my extensive medical knowledge as a Manager/Supervisor or Medical Biller, Coder.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Billing and Collections Manager

Aspirion Health Resources
Remote, FL
01.2025 - Current
  • Conduct billing operations and monitor operational/financial workflows to ensure billing compliance for new and existing customers.
  • Ensure that billing and related functional processes are performed in accordance with accounting policy.
  • Perform system and process audits to ensure that all invoicing procedures are being performed and transmitted accurately.
  • Assist in month-end close including preparation of journal entries, billings package, A/R account analysis, and key revenue metrics.
  • Partner with sales and customer service to resolve billing inquiries, providing assistance with information requests.
  • Collaborate with IT teams to enhance accounts payable/receivable systems, tools, and processes.
  • Analyze accounts receivable (A/R) data to identify trends, discrepancies, and opportunities for process improvement.
  • Identify inefficiencies in accounts receivable processes and develop solutions to streamline workflows.
  • Prepare ad-hoc analysis, as needed.

CBO Supervisor, Medical Collections/Medical Billing and Coding

University of Miami
Miami Beach, USA
11.2021 - 12.2024
  • Supervised staff assigned to third-party medical collections and assessed their performance.
  • Supports Medical Collections management team with daily operations.
  • Assists Medical Collectors with day-to-day collection issues as needed
  • Examine multiple third-party reports before dissemination to medical collectors for necessary actions.
  • Meets regularly with medical collectors to review productivity reports and assess payer issues.
  • Initiated performance management process to address ongoing issues.
  • Managed time off requests according to UM policies.
  • Advises the manager of medical Collections of any trends in insurance denials to identify problems with payors.
  • Make suggestions to the Manager and Director, Medical Collections on process changes that will improve overall performance.
  • Use the electronic billing system to process third-party insurance accounts as needed.
  • Make necessary corrections to accounts, update patient demographic information, and review ICD-10 and CPT codes for correctness.
  • Demand HCFA-1500 and UB-04 insurance claim forms and submit them to the company as needed.
  • Provides follow-up on accounts until they are resolved
  • Review and process insurance requests for refunds.
  • Review, sort, and distribute incoming third-party correspondence.

FGP Accounts Receivable/Medical Billing Manager/Supervisor Medical Billing and Coding

NYU Langone Medical
Boynton Beach, USA
11.2006 - 01.2021
  • Manage actions relating to delinquent accounts, collection agencies, special adjustments, and/or write-offs
  • Maintain up-to-date expertise and knowledge of healthcare billing laws, rules, regulations, and developments necessary for the organization to make informed business decisions
  • Use payer websites, billing system and/or communicates with providers, patients, coders, or other responsible persons, to ensure the correctness and completeness of charges and claims, or to follow-up on accounts receivable to ensure that items in assigned workqueue(s) are resolved within required timeframes
  • Comply with and ensure that employees comply with operational policies and procedures, and regulatory requirements
  • Provide input on system edits, processes, policies, and billing procedures to ensure maximization of revenue
  • Act as lead biller to ensure that performance of the unit meets expectations
  • Assist with recruitment and training of new employees
  • Communicate staffing issues to senior management
  • Provide formal performance reviews of staff
  • Assists staff with their workqueue(s) and resolving issues/troubleshooting
  • Measure productivity and quality of employee work and develop action plans as needed
  • Participate in quality control and monitoring programs
  • Assign and monitor employee workqueues
  • Perform billing tasks assigned by management which may include data entry, claim review, charge review, accounts receivable follow-up, or other related responsibilities
  • ICD-10, ICD-9, HCPCS, Medical billing and coding experience

Education

B.S - Healthcare Management

Ashworth College
01.2019

A.S - Healthcare Administration

NYU School of Professional Studies
New York, NY
01.2016

Skills

  • Thorough knowledge of anatomy and medical terminology
  • Exceptional interpersonal and communication skills
  • Outstanding organizational skills
  • Problem-solving abilities
  • Analytical abilities
  • Strategic Planning
  • Operations Management
  • Staff Management
  • Policy Enforcement
  • Data Analytics
  • Project Management
  • Staff Development
  • Employee Motivation
  • Process Monitoring and Improvement

Certification

  • Medical Billing and Coding Certificate
  • Certified revenue cycle representatives (CRCR)
  • Certified Clinical Medical Assistant (CCMA)
  • Epic Systems Corporation - Production, Hospital and Professional billing, Clinical Certified
  • HIPAA & Privacy Act Certificate
  • Working on becoming Recertified for CPC

Hobbies and Interests

  • Mentoring
  • Hospital volunteering
  • Foreign language Club

References

  • Upon request

Languages

English
Professional
Spanish
Professional

Timeline

Billing and Collections Manager

Aspirion Health Resources
01.2025 - Current

CBO Supervisor, Medical Collections/Medical Billing and Coding

University of Miami
11.2021 - 12.2024

FGP Accounts Receivable/Medical Billing Manager/Supervisor Medical Billing and Coding

NYU Langone Medical
11.2006 - 01.2021

B.S - Healthcare Management

Ashworth College

A.S - Healthcare Administration

NYU School of Professional Studies

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