JO-ANNE BURBINE
Wesley Chapel,FL
Summary
Detail-driven administrative professional with extensive experience streamlining office operations, coordinating workflows, and supporting leadership teams. Skilled in documentation, records management, and maintaining high-efficiency office systems. Known for professionalism, accuracy, and the ability to anticipate needs.
Overview
18
18
years of professional experience
Work History
Office Coordinator
Equiton Inc.
01.2021 - 01.2023
- Oversaw workflow, communication, scheduling, and inventory.
Office Coordinator
The Better Life Co.
Oakville.ON
02.2017 - 12.2020
- Managed administrative tasks, customer support, and document prep.
- Coordinated office operations, ensuring efficient workflow and communication among departments.
- Managed scheduling of meetings, appointments, and travel arrangements for executives.
- Developed and maintained filing systems to improve document retrieval and organization.
- Collaborated with IT to troubleshoot technical issues, enhancing productivity across the office.
- Implemented process improvements that streamlined administrative tasks and reduced turnaround times.
- Oversaw inventory management, ensuring necessary supplies were available for daily operations.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Front End Supervisor
The Bank of Nova Scotia
01.2018 - 01.2020
- Supervised daily operations, ensuring compliance with banking regulations and policies.
- Mentored junior staff, enhancing team performance and customer service quality.
- Streamlined front-end processes, reducing transaction times and improving client satisfaction.
- Collaborated with management to develop strategies for enhancing operational efficiency.
Campus Secretary
Sterling Education
Burlington,ON
02.2016 - 11.2017
- Managed office correspondence and maintained organized filing systems to enhance efficiency.
- Coordinated scheduling for meetings, ensuring optimal use of time and resources.
- Assisted in preparing reports and presentations, contributing to effective communication within the team.
- Streamlined administrative processes, resulting in improved workflow and productivity.
- Provided training and mentorship to junior staff, fostering a collaborative workplace environment.
- Led initiatives to improve office operations, enhancing service delivery across departments.
- Oversaw inventory management for office supplies, ensuring availability while minimizing costs.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Accounts Payable Representative
Martin Brower
Mississauga,ON
08.2008 - 01.2015
- Processed invoices accurately and efficiently, ensuring timely payments to vendors.
- Reconciled accounts payable statements with vendor records to maintain accuracy.
- Collaborated with internal departments to resolve discrepancies in billing and payments.
- Managed vendor relationships, addressing inquiries and resolving payment issues promptly.
- Led training sessions for new staff on accounts payable procedures and software usage.
- Developed reports on accounts payable activities to support financial analysis initiatives.
- Streamlined workflows by integrating new software solutions for invoice management and tracking.
- Maintained up-to-date knowledge of accounting standards relevant to accounts payable operations, ensuring ongoing compliance.
- Improved vendor relations through timely payments and effective communication.
- Accurately processed high volumes of invoices, ensuring prompt and accurate payments.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
O.R. Technician
Victoria General Hospital
Halifax, NS
12.2004 - 01.2007
- Operated and maintained medical equipment to ensure compliance with safety protocols.
- Collaborated with healthcare teams to streamline workflows, enhancing overall operational efficiency.
- Mentored junior staff in best practices for equipment handling and maintenance procedures, promoting skill development.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Checked, repaired and repacked survival equipment to meet specifications.
Education
HOLISTIC HEALTH PRACTITIONER - HOLISTIC HEALTH PRACTITIONER
New Eden School of Natural Health
9783 East 116th St. PMB 1104. Fishers, Indiana. 05-2025
Cardiology Technologist Certification -
Mohawk College
01-2012
Bachelor of Science - Biology, Math & Chemistry — Dalhousie University
Dalhousie University
Halifax, NS09-2003
Biology, Math & Chemistry
Dalhousie University
01-2003
Skills
- Office Administration
- Workflow Optimization
- Calendar Coordination
- Customer Service
- Document Preparation
- Vendor Relations
- A/P Support
- Filing & Reporting
- Confidential Information Handling
Timeline
Office Coordinator
Equiton Inc.
01.2021 - 01.2023
Front End Supervisor
The Bank of Nova Scotia
01.2018 - 01.2020
Office Coordinator
The Better Life Co.
02.2017 - 12.2020
Campus Secretary
Sterling Education
02.2016 - 11.2017
Accounts Payable Representative
Martin Brower
08.2008 - 01.2015
O.R. Technician
Victoria General Hospital
12.2004 - 01.2007
Biology, Math & Chemistry
Dalhousie University
HOLISTIC HEALTH PRACTITIONER - HOLISTIC HEALTH PRACTITIONER
New Eden School of Natural Health
Cardiology Technologist Certification -
Mohawk College
Bachelor of Science - Biology, Math & Chemistry — Dalhousie University
Dalhousie University