Joalynn Louis
Summary
Detail-oriented and people-focused professional with a background in business administration, healthcare scheduling, and applied behavior analysis. Skilled in employee support, scheduling coordination, compliance, and organizational management. Adept at balancing administrative accuracy with compassionate communication, ensuring smooth operations and positive workplace experiences. Seeking to transition into Human Resources to support employee relations, talent acquisition, and organizational development.
Overview
2
2
years of professional experience
Work History
Scheduling Coordinator
Orlando Health
Orlando, FL
04.2025 - Current
- Coordinate daily schedules for patients and providers, ensuring efficiency across multiple departments.
- Utilize Epic system to manage sensitive data with accuracy and compliance (HIPAA).
- Support clinical teams by streamlining communication and resolving scheduling conflicts.
- Enhance patient experience through timely support, organization, and problem-solving.
- Gained hands-on exposure to healthcare workflows, administrative policies, and workforce coordination.
Registered Behavior Technician (RBT)
Maxim Healthcare
Orlando, FL
08.2024 - 04.2025
- Delivered direct client support by implementing individualized behavior intervention plans.
- Collaborated with supervisors and families to track progress and adjust strategies.
- Maintained accurate, detailed documentation to support compliance and reporting.
- Strengthened skills in empathy, coaching, and communication—essential for employee support roles.
Paraprofessional, ESE Unit
Pinewood Elementary
Orlando, FL
09.2023 - 05.2024
- Supported diverse student populations with individualized education plans (IEPs).
- Partnered with teachers and specialists to promote inclusive learning environments.
- Developed strong conflict resolution and interpersonal communication skills.
- Balanced administrative tasks with direct support, ensuring compliance with school policies.
Education
Bachelor of Science - Business Management
Valencia College
Orlando, FL12-2024
Associate of Science - Business Marketing
Valencia College
Orlando, FL12-2022
Skills
- EPIC & Scheduling Systems
- Microsoft Office Suite
- Administrative Support
- Data Management
- Employee/Client Relations
- Conflict Resolution
- Training Support
- Documentation
- Compliance/HIPAA
- Time Management
- Organizational Skills
- Customer service
Timeline
Scheduling Coordinator
Orlando Health
04.2025 - Current
Registered Behavior Technician (RBT)
Maxim Healthcare
08.2024 - 04.2025
Paraprofessional, ESE Unit
Pinewood Elementary
09.2023 - 05.2024
Bachelor of Science - Business Management
Valencia College
Associate of Science - Business Marketing
Valencia College
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