Hands-on and results-driven Community Manager with over 20 years of multifamily experience. Proven success in lease-ups, revenue growth, and operational excellence. Recognized for strong owner and leadership partnerships, mentoring high-performing teams, and executing creative marketing and resident engagement strategies that improve retention and NOI.
Overview
19
19
years of professional experience
Work History
Community Manager
RPM Living | The Oak at Katy Park
09.2024 - Current
Lead daily operations of a high-profile lease-up community, ensuring compliance with company policies, safety standards, and service expectations.
Improved overall revenue performance and leasing velocity within a short timeframe through strategic pricing and targeted marketing initiatives.
Partner closely with ownership and operational leadership to execute business plans and support long-term asset performance.
Property nominated as Top Lease-Up in the Houston market; personally nominated for Top Property Manager – 2025.
Develop and execute creative resident events and marketing strategies that strengthen resident satisfaction, referrals, and brand presence.
Manage budgets, forecasting, payables, receivables, and vendor contracts while maintaining cost controls.
Recruit, train, and lead onsite team members using a hands-on management approach.
Senior Manager
Southhampton Management
07.2016 - 09.2024
Provided hands-on operational oversight for multiple properties, ensuring compliance with company standards and financial objectives.
Mentored four Property Managers, providing direct guidance on operations, leasing strategy, budgeting, and leadership development.
Reviewed and approved payroll, commissions, and incentive payouts for assigned properties.
Maintained proactive and responsive relationships with ownership to support asset goals and performance.
Negotiated vendor contracts, reviewed service specifications, and monitored vendor performance.
Conducted regular site inspections to ensure safety, maintenance, and quality standards.
Reviewed and approved site-level payables and receivables; monitored revenue and expenses.
Project Manager | Labor Management | PI at HCA Houston Healthcare North CypressProject Manager | Labor Management | PI at HCA Houston Healthcare North Cypress