Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joan Golden

Saint Petersburg,FL

Summary

Dynamic professional with a strong work ethic and integrity, experienced as an Executive Assistant at Summit Advisors, LLC. Proven ability to manage sensitive information and optimize executive schedules. Adept in customer service and relationship management.

Overview

48
48
years of professional experience

Work History

Cashier

Publix Supermarkets Store
08.2023 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Executive Assistant

Summit Advisors, LLC
11.2007 - 12.2022
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Also help position of Office Manage for our Tax business. Gathering, preparing and submitting documents for our tax clients.

Credit Rep., Billing Rep. and Major Account Rep.

Xerox Corporation
02.1976 - 09.2007
  • Implemented a system for tracking customer payment performance that allowed for more accurate forecasting of future cash flows.
  • Maintained strong relationships with key stakeholders throughout the organization to facilitate successful cross-departmental collaboration on credit-related matters.
  • Participated in industry conferences and networking events to stay current on best practices, emerging trends, and regulatory updates impacting the credit profession.
  • Collaborated with the collections team to recover outstanding balances, resulting in lower bad debt writeoffs.

Education

GED -

Proviso East Night School
Maywood, IL

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

Publix Supermarkets Store
08.2023 - 06.2024

Executive Assistant

Summit Advisors, LLC
11.2007 - 12.2022

Credit Rep., Billing Rep. and Major Account Rep.

Xerox Corporation
02.1976 - 09.2007

GED -

Proviso East Night School

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