Joan Graham

Greeted patients upon arrival to ensure a welcoming atmosphere.

• Answered telephone calls promptly to address inquiries and concerns.
• Verified insurance details to facilitate seamless patient processing.
• Collected payments for services rendered, ensuring accurate financial records.
• Scheduled appointments efficiently to optimize clinic operations.
• Posted insurance payments to maintain up-to-date account balances.
• Followed up on denied insurance claims to secure reimbursement.
• Batched and submitted insurance claims to streamline revenue cycle.

• Greeted patients and facilitated check-in process.
• Scheduled patient appointments using Dentrix software.
• Processed patient check-out and collected payments efficiently.
• Batched services for insurance claims submission.
• Verified and updated patient insurance information.
• Answered incoming phone calls, addressing inquiries promptly.

• Have done a variety of jobs here including receptionist, billing clerk, accounts payable, transcribing, clinic billing, insurance, medicaid and medicare