Joan Kozloski, CPhT
Warren,MI
Summary
I am an experienced certified pharmacy technician looking to expand my expertise in pharmacy operations and exceptional patient care. I can manage accurate inventory, prescription processing, and patient interaction in extremely high-volume settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens
22380 Moross Rd, Detroit MI 48236
01.2023 - Current
- I contact insurance and prescribers to verify prescriptions, prior authorizations, and patient information.
- I answer phone calls from patients, prescribers, and insurance companies to address questions and streamline new and refilled prescriptions in accurate and rapid succession.
- I process transactions at point of sale of copayments, cash payments, and over the counter retail products.
- I am constantly troubleshooting rejected insurance claims to resolve patient issues while inputting prescriptions accurately and effectively.
- I process and package prescriptions for delivery with third parties applications.
- I conduct a wide array of inventory management including stock rotation, acceptance of new orders, hazardous and quarantined audits, smoothing transfers, manufacturer returns, and manual ordering.
Shift Manager
Blast Carwash
43555 Van Dyke Ave, Sterling Heights MI 48314
06.2006 - 01.2023
- I have maintenance and managerial experience as well as general attendant responsibilities. I have also gained technical skills with computing carwash POS and DRB systems.
Package Handler
United Parcel Service
MI
04.2020 - 12.2020
- I was a package handler essential worker at the height of the Covid-19 pandemic to move supplies and life saving vaccines during societal lockdown.
- I improved efficiency and time saving efforts through proper sorting and organization while maintaining a safe work environment by adhering to corporate policies.
Server Assistant
The Whitney Restaurant
Detroit, MI
05.2016 - 09.2016
- I was a server assistant at a fine dining establishment during the busy season. My duties included bussing services, table setting, barback duties, serving, prep baking, and cleaning/restoring the historical house to maintain food safety.
Education
Associate Degree - Science
Macomb Community College
04-2026
EMT-Basic Program - Emergency Medicine
Baker College
Clinton Township, MI12-2008
Skills
- Problem-solving and multi-tasking
- Immunization processing
- De-escalation in a retail setting
- Insurance billing and resolution
- Pharmaceutical calculations
- Record keeping
- Computer knowledge
- Dispensing, processing, assembling medications
Certification
- CPhT - Certified Pharmacy Technician
- Adult, Child and Infant First Aid/CPR/AED by the American Red Cross
Timeline
Senior Certified Pharmacy Technician
Walgreens
01.2023 - Current
Package Handler
United Parcel Service
04.2020 - 12.2020
Server Assistant
The Whitney Restaurant
05.2016 - 09.2016
Shift Manager
Blast Carwash
06.2006 - 01.2023
Associate Degree - Science
Macomb Community College
EMT-Basic Program - Emergency Medicine
Baker College