Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joan Kozloski, CPhT

Warren,MI

Summary

I am an experienced certified pharmacy technician looking to expand my expertise in pharmacy operations and exceptional patient care. I can manage accurate inventory, prescription processing, and patient interaction in extremely high-volume settings.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Walgreens
01.2023 - Current
  • I contact insurance and prescribers to verify prescriptions, prior authorizations, and patient information.
  • I answer phone calls from patients, prescribers, and insurance companies to address questions and streamline new and refilled prescriptions in accurate and rapid succession.
  • I process transactions at point of sale of copayments, cash payments, and over the counter retail products.
  • I am constantly troubleshooting rejected insurance claims to resolve patient issues while inputting prescriptions accurately and effectively.
  • I process and package prescriptions for delivery with third parties applications.
  • I conduct a wide array of inventory management including stock rotation, acceptance of new orders, hazardous and quarantined audits, smoothing transfers, manufacturer returns, and manual ordering.

Shift Manager

Blast Carwash
06.2006 - 01.2023
  • I have maintenance and managerial experience as well as general attendant responsibilities. I have also gained technical skills with computing carwash POS and DRB systems.

Package Handler

United Parcel Service
04.2020 - 12.2020
  • I was a package handler essential worker at the height of the Covid-19 pandemic to move supplies and life saving vaccines during societal lockdown.
  • I improved efficiency and time saving efforts through proper sorting and organization while maintaining a safe work environment by adhering to corporate policies.

Server Assistant

The Whitney Restaurant
05.2016 - 09.2016
  • I was a server assistant at a fine dining establishment during the busy season. My duties included bussing services, table setting, barback duties, serving, prep baking, and cleaning/restoring the historical house to maintain food safety.

Education

Associate Degree - Science

Macomb Community College
04-2026

EMT-Basic Program - Emergency Medicine

Baker College
Clinton Township, MI
12-2008

Skills

  • Problem-solving and multi-tasking
  • Immunization processing
  • De-escalation in a retail setting
  • Insurance billing and resolution
  • Pharmaceutical calculations
  • Record keeping
  • Computer knowledge
  • Dispensing, processing, assembling medications

Certification

  • CPhT - Certified Pharmacy Technician
  • Adult, Child and Infant First Aid/CPR/AED by the American Red Cross

Timeline

Senior Certified Pharmacy Technician

Walgreens
01.2023 - Current

Package Handler

United Parcel Service
04.2020 - 12.2020

Server Assistant

The Whitney Restaurant
05.2016 - 09.2016

Shift Manager

Blast Carwash
06.2006 - 01.2023

Associate Degree - Science

Macomb Community College

EMT-Basic Program - Emergency Medicine

Baker College

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