Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Joan Wilburn

Dallas,TX

Summary

Responsible and motivated nursing student ready to apply education in the workplace. Interested in applying communication and interpersonal skills to a medical assistant role, ability to handle challenging work, and excellent time management skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Craftway Kitchen
Plano, TX
05.2023 - 08.2023
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Customer Service Cashier

Chocolate Angel Tea Room
Richardson, Texas
01.2022 - 02.2023
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Processed credit card transactions accurately and efficiently.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.

Server

Wildwood cityline Restaurant
Richardson, Texas
06.2021 - 12.2021
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Took orders from customers accurately and promptly.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Swim Instructor

Goldfish Swim School
Rocky River , OH
01.2019 - 04.2020
  • Provided swimming instruction to individuals and groups of all ages.
  • Organized lesson plans according to the individual needs of students.

Lifeguard

Metropolitan Pool Service
Avon, OH
06.2018 - 09.2019
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Enforced all safety regulations and posted rules for patrons.

Education

Bachelor of Science - Nursing

Baylor University
Waco
12-2025

Skills

  • Dining customer service
  • Service prioritization
  • Reservations Management
  • Rule Enforcement
  • Strong leadership
  • First and CPR instruction
  • Student and Class Monitoring

Certification

  • Certified lifeguard
  • CPR certified and first aid certified

References

References available upon request.

Timeline

Server

Craftway Kitchen
05.2023 - 08.2023

Customer Service Cashier

Chocolate Angel Tea Room
01.2022 - 02.2023

Server

Wildwood cityline Restaurant
06.2021 - 12.2021

Swim Instructor

Goldfish Swim School
01.2019 - 04.2020

Lifeguard

Metropolitan Pool Service
06.2018 - 09.2019

Bachelor of Science - Nursing

Baylor University
Joan Wilburn