Joana Tapia
Reseda,CA
Summary
Dynamic Assistant General Manager at California Fish Grill with a proven track record in inventory control and staff management. Successfully enhanced team performance through effective training and development, while optimizing financial operations and minimizing waste. Recognized for resolving customer complaints, fostering loyalty, and driving operational excellence.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
California Fish Grill
Glendale, CA
05.2021 - Current
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Motivated, trained, and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Resolved customer complaints with professionalism, restoring trust and loyalty.
Education
High School Diploma -
John H. Francis Polytechnic High School
12431 Roscoe Blvd05-2018
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- P&L management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant General Manager
California Fish Grill
05.2021 - Current
High School Diploma -
John H. Francis Polytechnic High School