Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Joana Nocelo Nocelo

Astoria,NY

Summary

Dedicated sales associate with a focus on customer service, teamwork, and problem-solving. Passionate about enhancing customer experiences through effective communication and a keen attention to detail.

Compassionate youth worker experienced in social skill development and conflict de-escalation. Proven ability to facilitate engaging workshops and support youth in their personal growth, fostering a safe and inclusive environment for all participants.

Enthusiastic and adaptable professional with a strong background in customer service and youth mentorship. Known for effective time management and collaborative skills, ready to leverage expertise to contribute to team success and community engagement initiatives.

Overview

1
1
year of professional experience

Work History

Sales Associate

Laderach
11.2025 - 02.2026
  • Assisted customers in product selection and provided detailed information on chocolate varieties
  • Provided customer support when asked questions known to my knowledge
  • Handled with care and presentation
  • Maintained cleanliness and organization of sales floor to enhance customer experience
  • Supported inventory management by restocking shelves and monitoring product availability

Youth Worker

SYEP
07.2025 - 08.2025
  • Supported youth in developing life skills through structured activities and mentorship.
  • Facilitated workshops on career readiness and personal development to encourage self-growth.
  • Assisted in coordinating community events to foster engagement among participants.
  • Collaborated with team members to create a safe and inclusive environment for all youth.

Education

High School Diploma -

Middle College High School At LaGuardia Community College
Long Island City, NY
06.2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Social skill development
  • Positive reinforcement
  • Program planning
  • Conflict de-escalation

Languages

Spanish
Native or Bilingual

Interests

  • I enjoy helping others and giving back to the community
  • Baking
  • I like working with my hands and fixing things
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Volunteering

Timeline

Sales Associate

Laderach
11.2025 - 02.2026

Youth Worker

SYEP
07.2025 - 08.2025

High School Diploma -

Middle College High School At LaGuardia Community College