Joandra Santiago
Milwaukee,WI
Summary
Detail-oriented office coordinator with a strong focus on time management, schedule coordination, and proactive problem-solving. Successfully supported onboarding and streamlined office workflows, contributing to improved organizational efficiency and employee satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Coordinator
ACTS Housing
Milwaukee, WI
06.2025 - 02.2026
- Coordinated office activities and operations for efficient workflow.
- Managed scheduling and calendar for meetings and appointments.
- Assisted in preparing reports and documentation for internal use.
- Communicated effectively with team members and external partners.
- Maintained office supplies inventory and ordered necessary materials.
- Supported onboarding processes for new employees within the organization.
- Implemented filing systems to enhance document organization and retrieval.
- Provided administrative support for all departments in the organization as necessary.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Supported other teams with various administrative tasks when required.
- Handled escalated issues, ensuring timely resolution and customer care quality.
- Provided timely email support to customers addressing inquiries and issues.
- Managed high volume of incoming calls efficiently and professionally.
On Site
Staffing Partners/Quality Packaging
Milwaukee, WI
01.2020 - 06.2025
- Utilized applicant tracking systems to manage candidate pipelines effectively.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Explained job duties, compensation and benefits to potential candidates.
- Sourced and screened potential candidates for open positions.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Negotiated salaries and other employment terms with successful applicants.
- Managed 2 different accounts in Staffing
- Worked closely with our Clients and met with them regarding their needs.
- Used Excel to manage payroll and entered hours on a daily basis.
- Checked in 300 people in Daily
Cashier
Cermak Fresh Market
Milwaukee, WI
03.2019 - 01.2020
- Processed customer transactions efficiently at the checkout counter.
- Assisted customers with product inquiries and provided excellent service.
- Managed inventory by restocking shelves as needed during shifts.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Worked closely with front-end staff to assist customers.
Education
EMT
Milwaukee Area Technical College
Milwaukee, WI03-2025
Skills
- Schedule coordination
- Office administration
- Office management
- Customer service
- Scheduling
- Staff management
- Client relationship management
- Data entry
Certification
CPR CERTIFIED
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Office Coordinator
ACTS Housing
06.2025 - 02.2026
On Site
Staffing Partners/Quality Packaging
01.2020 - 06.2025
Cashier
Cermak Fresh Market
03.2019 - 01.2020
EMT
Milwaukee Area Technical College