Joanis Llazari
Orlando,FL
Summary
Dynamic professional with a proven track record in sales and operations management, notably at Airport Chrysler Dodge Jeep and at Japan-Xhimi SHPK in my native country were I have progressed professionally. Excelled in closing sales and optimizing inventory processes, enhancing customer satisfaction and operational efficiency. Skilled in problem-solving and teamwork, achieving significant improvements in revenue and productivity.
Overview
19
19
years of professional experience
Work History
Sales and Leasing Consultant
Airport Chrysler Dodge Jeep
12.2019 - Current
- Average 12-15 car sales monthly by matching customer needs with suitable vehicles depending on needs and budget ensuring satisfaction.
- Work closely with customers to demonstrate vehicle features, leading to informed decisions and increased sales.
- Negotiate deals and close sales, achieving monthly targets and driving revenue.
- Provide after-sales support and follow ups, fostering long-term customer relationships.
- Complete quarterly trainings and annual certifications, staying updated on new vehicles.
Warehouse Operations Manager
TK Distribution Inc
09.2017 - 11.2019
- Managed daily warehouse operations, ensuring timely shipping and receiving of goods.
- Monitored employee performance to meet daily and weekly targets, enhancing productivity.
- Developed efficient product handling and storage processes, improving inventory management.
- Planned and executed weekly shipments to Amazon FBA, averaging 40-60 pallets per month.
- Negotiated with suppliers for better pricing on packing materials, reducing costs.
Parts Manager
Japan-Xhimi SHPK
07.2012 - 06.2017
- Created and implemented quarterly and annual strategies to gain wholesale customers and business accounts.
- Increased efficiency in parts department by implementing an improved inventory management system for maximum efficiency.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Participated in global exhibitions and fairs to secure new partnerships with competitive suppliers.
- Conducted market research to keep parts department competitive and informed on new market trends.
- Inspected sales, optimized KPI's, controlled inventory availability and managed parts reordering for smooth operations.
Assistant Parts Manager
Japan-Xhimi SHPK
11.2008 - 07.2012
- Implemented strategies to achieve sales and profit targets, enhancing store performance.
- Managed store operations, ensuring cleanliness, stock levels, and team supervision.
- Delivered exceptional customer service and trained team members to uphold standards.
- Processed transactions efficiently, maintaining compliance with company policies.
- Supported parts manager in adhering highest level of customer satisfaction and retention and ensuring operational consistency.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
Parts Advisor
Japan-Xhimi SHPK
08.2005 - 11.2008
- Managed parts sales ensuring timely service and accurate part identification, enhancing customer satisfaction.
- Utilized electronic parts catalogs (OEM and aftermarket) for efficient lookup, improving operational efficiency.
- Collaborated with parts manager to locate out-of-stock items, promptly fulfilling special orders.
- Maintained clear communication with customers on availability of parts or status order, ensuring high satisfaction.
- Adhered to company standards and safety policies, contributing for a secure work environment.
- Conducted regular audits of parts inventory ensuring availability and minimizing discrepancies.
Education
No Degree - Accounting
University of New York Tirana
Tirana, Albania12.2008
High School Diploma -
Qemal Stafa High School
Tirana, Albania06.2005
Skills
- Closing Techniques
- Problem Solving
- Sales Presentations
- Teamwork
- Inventory Management
- Organizational Skills
- Process Optimization
- Customer Relations
- Attention to Detail
- Multitasking
- Adaptability and Flexibility
- Decision-Making
Languages
Albanian
Native or Bilingual
Greek
Native or Bilingual
Valid Florida Driver's License
Class E
Timeline
Sales and Leasing Consultant
Airport Chrysler Dodge Jeep
12.2019 - Current
Warehouse Operations Manager
TK Distribution Inc
09.2017 - 11.2019
Parts Manager
Japan-Xhimi SHPK
07.2012 - 06.2017
Assistant Parts Manager
Japan-Xhimi SHPK
11.2008 - 07.2012
Parts Advisor
Japan-Xhimi SHPK
08.2005 - 11.2008
No Degree - Accounting
University of New York Tirana
High School Diploma -
Qemal Stafa High School
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